Facilitator - HFW - Lancaster

Counseling and Research Associates, Inc.•Lancaster, CA
•$27 - $33

About The Position

The Full Service Partnership - High Fidelity Wraparound (FSP-HFW) Facilitator coordinates individualized, family-driven, youth-guided, culturally responsive, strengths-based services for children and youth with complex behavioral health needs and their families or caregivers. The Facilitator works with the child or youth and family or caregiver to identify Child and Family Team (CFT) members, and leads the team in developing, implementing, monitoring, and updating the Plan of Care. Planning and decision-making are guided by the strengths, needs, culture, values, preferences, and natural supports of the child or youth and family. The role involves facilitating CFT meetings; coordinating with families, natural supports, providers, schools, healthcare, child welfare, probation, regional centers, and community organizations; monitoring and updating plans; supporting crisis prevention and response within the role's training and scope; and coordinating co-occurring mental health and substance use services. The Facilitator also supports education, employment, volunteering, and community involvement goals, transition planning, accurate documentation, productivity and service expectations, quality and fidelity activities, and required training and supervision. Services may be provided in office, home, school, clinic, and community settings. The role requires a flexible schedule based on program and family needs, travel to service locations, and direct connection to the FSP-HFW on-call team for after-hours crises. The work environment is primarily office, clinical, and remote or hybrid, with community-based work as operational needs require. Contact may include individuals experiencing significant behavioral health symptoms, psychiatric crises, or acute emotional distress.

Requirements

  • High school diploma or equivalent, associate degree, bachelor's degree, master's degree, or a combination of education and relevant experience that prepares the individual to perform the role.
  • Must qualify as a Medi-Cal Specialty Mental Health Services (SMHS) provider.
  • Complete Statewide Child and Family Team (CFT) Facilitation Training through a Regional Training Academy, the UC Davis Resource Center for Family-Focused Practice (RCFFP), or California Child Welfare Training (CACWT).
  • Valid California driver's license, proof of automobile insurance, and a good driving record; driving is an essential function.
  • Relevant experience may include behavioral health, Wraparound, care coordination, case management, family support, youth services, social services, education, child welfare, probation, or community-based services.
  • Demonstrated ability to provide care coordination and lead collaborative Child and Family Team meetings.
  • Ability to engage children and youth, families and caregivers, natural supports, service providers, and representatives of multiple systems in family-driven and youth-guided planning.
  • Knowledge of or ability to learn High Fidelity Wraparound principles, Full Service Partnership services, trauma-informed care, Specialty Mental Health Services, and applicable documentation requirements.
  • Effective verbal, written, organizational, facilitation, conflict-resolution, problem-solving, and interpersonal communication skills.
  • Ability to work independently, manage multiple priorities, maintain accurate records, meet required timelines, and respond appropriately to changing or urgent circumstances.
  • Ability to provide culturally responsive services and work respectfully with children, youth, and families or caregivers from diverse backgrounds.
  • Willingness and ability to complete required training, certification, coaching, and fidelity-monitoring activities.
  • Ability to provide services in office, home, school, and community-based settings and work a flexible schedule based on program and family needs.
  • Ability to successfully complete all Agency-required background checks, clearances, health screenings, and employment requirements.
  • If driving is an essential function, possession of a valid California driver's license, an acceptable driving record, and automobile insurance that meets Agency requirements.

Nice To Haves

  • Experience providing Wraparound, intensive care coordination, behavioral health, case management, or family-support services.
  • Experience facilitating CFT or multidisciplinary team meetings.
  • Experience supporting children, youth, and families involved with multiple service systems.

Responsibilities

  • Identify and engage CFT members with the child or youth and family or caregiver, including natural supports and relevant service providers and community representatives.
  • Schedule, prepare for, and facilitate inclusive, strengths-based CFT meetings guided by youth and family voice and choice; communicate with the CFT and incorporate IP-CANS ratings and team updates into planning.
  • Lead the CFT in developing and implementing an individualized Plan of Care with defined goals, strategies, responsibilities, timelines, and expected outcomes.
  • Promote meaningful participation by the child or youth and family or caregiver and help them build the knowledge, confidence, skills, and ownership to direct and manage their plan.
  • Coordinate with schools, healthcare providers, child welfare, probation, regional centers, community organizations, and other systems to promote continuity of care and address barriers.
  • Monitor the implementation and effectiveness of the Plan of Care; reconvene the CFT and revise goals, strategies, services, or supports as needed.
  • Help children, youth, and families identify and strengthen natural and community-based supports that can continue after formal services end.
  • Collaborate on individualized crisis and safety plans; support crisis prevention, de-escalation, stabilization, crisis coordination, and post-crisis follow-up within training and scope.
  • Maintain awareness of safety, communicate risk changes to the appropriate clinician or supervisor, seek clinical or emergency assistance when needed, follow mandated reporting requirements, and complete required incident and safety reporting.
  • During office hours, support assessment and crisis management, including coordination of an in-person crisis response and facilitation of an involuntary psychiatric hold when clinically indicated by an appropriately qualified professional.
  • Serve as a direct connection to the FSP-HFW on-call team for clients experiencing crises after regular business hours.
  • Support integrated, developmentally appropriate, trauma-informed, family-centered care for children and youth with co-occurring mental health and substance use conditions.
  • Within qualifications and scope, identify observable substance use concerns, overdose risks, or changes in functioning; communicate concerns and assist with referrals and coordination of clinically necessary services.
  • Support access to approved substance-use interventions, harm-reduction approaches, community substance use resources, overdose response, and medication-assisted treatment as appropriate and within training and scope.
  • Assist clients with identifying educational, vocational, competitive employment, volunteer, and community-involvement opportunities and coordinate relevant linkages.
  • Support a safe, hazard-free workplace; comply with agency and workplace safety requirements; and promptly report injuries, illnesses, hazards, unsafe conditions, and safety incidents.
  • Begin transition planning early, identify readiness indicators and sustainable resources with the CFT, and prepare the child or youth and parent or caregiver to manage the Plan of Care and support network after services end.
  • Complete accurate, timely, complete, and clinically relevant documentation in accordance with applicable LACDMH, Medi-Cal, contractual, FSP-HFW, and Agency standards.
  • Use the electronic health record and Agency-approved platforms, including Greenspace, Eleos, iDashboards, and applicable assessment, certification, fidelity, or outcome systems.
  • Meet assigned productivity, service, scheduling, outreach, and documentation expectations while prioritizing safety, access, engagement, continuity, quality, and compliance.
  • Provide services consistent with California High Fidelity Wraparound standards, Specialty Mental Health Services requirements, contractual obligations, and Agency policies; participate in fidelity reviews, consultations, chart reviews, audits, outcome monitoring, and quality improvement.
  • Participate in required supervision, team meetings, case consultation, training, quality improvement, and fidelity activities; seek consultation for complex, risk, safety, reporting, ethical, or out-of-scope issues.
  • Complete required agency, regulatory, and evidence-based practice training within established timeframes.
  • Perform other duties consistent with the position's scope and responsibilities as assigned.
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