Clinical Manager- HFW

Better Morning, Inc.•Ashburn, VA

12d•$65,000 - $78,400

About The Position

Better Morning Behavioral Health Services is seeking a Clinical Manager to oversee its Virginia High-Fidelity Wraparound (HFW) program. The role provides clinical leadership, staff supervision, program oversight, and quality assurance. The Clinical Manager supports fidelity to the Wraparound model, compliance with applicable Virginia requirements, and coordinated, family-driven services for youth with complex behavioral health needs. The position collaborates with youth, families, Intensive Care Coordinators, Community Services Boards, schools, CSA/FAPT teams, and other community partners to improve service coordination and outcomes.

Requirements

Master’s degree in Social Work, Counseling, Psychology, or another field that meets applicable Virginia requirements.
Must meet Virginia’s applicable Licensed Mental Health Professional (LMHP) qualifications for the position and program; LMHP/LCPC/LCSW.
At least four years of direct clinical experience providing mental health services to children with mental health diagnoses, consistent with applicable Virginia ICC requirements.
Knowledge of Virginia’s Children’s Services Act (CSA), Intensive Care Coordination (ICC), and High-Fidelity Wraparound principles.
Strong leadership, organizational, communication, documentation, and problem-solving skills.
Ability to collaborate effectively with families, multidisciplinary teams, and community partners.
Ability to complete required background checks and meet applicable employment requirements.

Nice To Haves

Experience in clinical supervision, program management, or intensive care coordination.

Responsibilities

Provide clinical supervision, consultation, and guidance to Intensive Care Coordinators and other assigned staff.
Review case progress, service plans, crisis plans, assessments, and clinical documentation.
Guide staff on complex cases, risk management, crisis intervention, and continuity of care.
Conduct regular supervision meetings, case consultations, and staff development activities.
Ensure staff comply with professional ethics, confidentiality requirements, and agency policies.
Oversee implementation of the High-Fidelity Wraparound model and its core principles and phases.
Promote family-driven, strengths-based, individualized service planning and meaningful youth and family participation in Child and Family Team meetings and service decisions.
Monitor progress toward measurable goals and support timely adjustments to individualized plans.
Coordinate required HFW training, coaching, and fidelity improvement activities.
Oversee referrals, intake coordination, case assignments, caseload distribution, and service delivery.
Monitor staff performance, documentation timeliness, productivity, and program outcomes.
Participate in staff recruitment, onboarding, training, and performance evaluations as assigned.
Identify operational challenges and implement corrective action plans when needed.
Prepare program reports and communicate performance trends and service needs to agency leadership.
Monitor compliance with Virginia licensing regulations, CSA/ICC requirements, contractual obligations, and agency policies.
Review records for accuracy, completeness, and consistency with services provided; prepare for audits, record reviews, fidelity assessments, and external monitoring.
Identify areas for improvement and implement quality assurance measures.
Ensure appropriate documentation of clinical supervision, training, and program activities.
Develop and maintain relationships with families, CSBs, schools, CSA/FAPT teams, and community service providers.
Participate in multidisciplinary meetings and service-planning discussions; promote coordinated, culturally responsive, community-based care.
Help address barriers to services and support continuity of care for youth and families.