Facilitator

Children & Families of Iowa•Sioux City, IA

19h

About The Position

As a Facilitator, you may coordinate and lead Family Focused Meetings (FFM), Child Safety Conferences (CSC), Youth Transition Decision-Making (YTDM), and Youth-Centered Planning Meetings (YCPM) in alignment with statewide standards. You will prepare participants, guide productive discussions, and complete follow-up documentation to support family-driven, goal-oriented planning. The role involves collaborating with families, youth, and professionals across multiple systems; adapting to changing schedules and needs; and maintaining confidentiality and professional boundaries. Employees may also be required to perform duties outside their regular assignments as needed.

Requirements

Associate degree or equivalent post-secondary education with relevant human services experience.
Complete required trainings and certifications within contractual timeframes and maintain renewals or recertifications as required.
Valid driver’s license, reliable transportation, and proof of auto insurance.
Ability to handle emergencies, manage conflict, and maintain professional boundaries.
Ability to keep meetings focused and productive, including redirecting discussion when needed.
Compassion and cultural sensitivity, with the ability to support youth and their uniqueness.
Proficiency with Microsoft Office and case management systems.
Ability to lift or move up to 25 lbs. and travel to meeting locations.
Strong reasoning, problem-solving, communication, organizational, follow-up, and documentation skills.
Strong facilitation skills for guiding respectful, goal-oriented conversations.
Collaborative mindset and commitment to family-focused, strength-based, goal-oriented practices.
Flexibility to adapt to changing schedules and needs, sometimes with little notice.

Nice To Haves

Bachelor’s degree.

Responsibilities

Learn and follow all statewide contractual standards.
Prepare for meetings by collaborating with Family Centered Services, HHS and JCS team members, youth, families, and other professionals.
Meet with families and youth to explain processes, encourage participation, and identify supports.
Schedule meetings at times and locations that work best for families and youth.
Coordinate supplies, interpreters, and materials for in-person, virtual, or hybrid meetings.
Ensure all identified participants are invited and promptly informed of changes or cancellations.
Facilitate meetings according to established standards, ensuring quality discussions, clear outcomes, and actionable plans.
Manage and guide meetings in both intimate and large-scale formats.
Complete follow-up tasks after meetings, including documentation.
Document and upload meeting notes to required systems within contractual timeframes.
Maintain confidentiality in all records and communications, following agency policies.
Participate in staff meetings, required trainings, and ongoing professional development.
Handle emergencies, manage conflict, maintain professional boundaries, and redirect discussions when needed.