Facilitator

Children & Families of Iowa•Council Bluffs, IA

17h

About The Position

The Facilitator coordinates and leads Family Focused Meetings (FFM), Child Safety Conferences (CSC), Youth Transition Decision-Making (YTDM), and Youth-Centered Planning Meetings (YCPM) in alignment with statewide standards. The role prepares participants, guides productive discussions, and completes documentation that supports family-driven, goal-oriented planning. The Facilitator collaborates with families, youth, agency teams, and other professionals; arranges meeting logistics; conducts meetings according to established standards; and completes follow-up documentation within contractual timeframes. The role also requires maintaining confidentiality, attending staff meetings and trainings, and participating in ongoing professional development. The position may involve travel to meeting locations and lifting or moving items up to 25 pounds.

Requirements

Associate degree or equivalent post-secondary education with relevant human services experience.
Complete required trainings and certifications within contractual timeframes and maintain required renewals or recertifications.
Valid driver's license, reliable transportation, and proof of auto insurance.
Ability to handle emergencies, manage conflict, and maintain professional boundaries.
Ability to keep meetings focused and productive, including redirecting discussions when needed.
Compassion and cultural sensitivity, with the ability to support youth and their uniqueness.
Proficiency with Microsoft Office and case management systems.
Ability to lift or move up to 25 pounds and travel to meeting locations.
Strong reasoning, problem-solving, and documentation skills.
Strong facilitation, organizational, communication, and follow-up abilities.
Collaborative mindset and commitment to family-focused, strength-based, goal-oriented practices.
Flexibility to adapt to changing schedules and needs, sometimes with little notice.

Nice To Haves

Bachelor's degree preferred.

Responsibilities

Learn and follow all statewide contractual standards.
Collaborate with Family Centered Services, HHS, and JCS team members, youth, families, and other professionals to prepare for meetings.
Meet with families and youth to explain meeting processes, encourage participation, and identify supports.
Schedule meetings at times and locations that work best for families and youth.
Coordinate supplies, interpreters, and materials for in-person, virtual, or hybrid meetings.
Ensure identified participants are invited and promptly informed of changes or cancellations.
Facilitate meetings according to established standards, supporting quality discussions, clear outcomes, and actionable plans.
Manage and guide meetings in both intimate and large-scale formats.
Complete post-meeting tasks, including documentation, and upload meeting notes to required systems within contractual timeframes.
Maintain confidentiality in records and communications in accordance with agency policies.
Participate in staff meetings, required trainings, and ongoing professional development.
Travel to meeting locations and lift or move items up to 25 pounds as needed.