Facilitator

Children & Families of Iowa•Sioux City, IA

19m

About The Position

The Facilitator coordinates and leads Family Focused Meetings (FFM), Child Safety Conferences (CSC), Youth Transition Decision-Making (YTDM), and Youth-Centered Planning Meetings (YCPM) in alignment with statewide standards. The role prepares participants, guides productive discussions, and completes documentation to support family-driven, goal-oriented planning. Facilitators work collaboratively with families, youth, and professionals across multiple systems, adapting to changing schedules and needs, sometimes with little notice. The position requires maintaining confidentiality, meeting contractual documentation deadlines, and following agency policies and statewide standards. Facilitators also participate in staff meetings, required trainings, and ongoing professional development. The listed duties describe the general nature and level of the work and are not exhaustive.

Requirements

Associate degree or equivalent post-secondary education with relevant human services experience.
Complete required trainings and certifications within contractual timeframes and maintain renewals or recertifications as required.
Valid driver’s license, reliable transportation, and proof of auto insurance.
Ability to handle emergencies, manage conflict, and maintain professional boundaries.
Ability to keep meetings focused and productive and redirect discussions when needed.
Compassion, cultural sensitivity, and the ability to support youth and their individual needs.
Proficiency with Microsoft Office and case management systems.
Ability to lift or move up to 25 pounds and travel to meeting locations.
Strong reasoning, problem-solving, communication, organization, follow-up, and documentation skills.
Strong facilitation skills and the ability to guide respectful, goal-oriented conversations.
Collaborative approach to working with families, youth, and professionals across multiple systems.
Commitment to family-focused, strength-based, and goal-oriented practices.
Flexibility to adapt to changing schedules and needs, sometimes with little notice.

Nice To Haves

Bachelor’s degree.

Responsibilities

Learn and follow all statewide contractual standards.
Collaborate with Family Centered Services, HHS, and JCS team members, as well as youth, families, and other professionals, to prepare for meetings.
Meet with families and youth to explain meeting processes, encourage participation, and identify supports.
Schedule meetings at times and locations that work best for families and youth.
Coordinate supplies, interpreters, and materials for in-person, virtual, or hybrid meetings.
Ensure identified participants are invited and promptly informed of changes or cancellations.
Facilitate meetings according to established standards, ensuring quality discussions, clear outcomes, and actionable plans.
Manage and guide meetings in both intimate and large-scale formats.
Complete post-meeting follow-up tasks, including documentation.
Document and upload meeting notes to required systems within contractual timeframes.
Maintain confidentiality in records and communications in accordance with agency policies.
Participate in staff meetings, required trainings, and ongoing professional development.