Facilitator

EDSI (Educational Data Systems, Inc.)•PA Erie County, PA

1d•$46,000 - $48,000•Hybrid

About The Position

Provide guidance and coaching to jobseekers through workshops and similar engagements. Engage participants in online and technology-based learning, as well as provide user management, tracking and reporting, and support curriculum enhancements and improvements. As the Facilitator, you will provide guidance and coaching to jobseekers. You will engage participants in online and technology-based learning. This position will provide user management, tracking and reporting, and will support curriculum enhancements and improvements.

Requirements

High school diploma required
Experience developing and formatting resumes
Experience in e-learning design and utilizing technology related resources to foster learning
Experience in training, education, or career development
Able to interact with a wide variety of individuals and demonstrate a positive professional attitude
Ability to work effectively in a team environment while maintaining flexibility to meet contract and operational needs
High level of proficiency in Microsoft Office applications
Regional travel required
Able to work fully onsite, fully virtual, or in a hybrid environment
Clean driving record, valid Driver’s License, and reliable vehicle required

Nice To Haves

associate degree or some college preferred
Certified Professional Resume Writer credential is a plus

Responsibilities

Facilitate orientation sessions, workshops, and group learning activities to support participant engagement, skill development, and program success
Create and maintain an engaging workshop environment by establishing clear expectations, promoting client accountability, implementing curriculum-based instruction, and adapting to diverse learning styles and strengths
Model positive, professional, and culturally competent behavior through effective communication, respectful interactions, and pro-social engagement with clients, staff, and community partners
Assist customers with online course registration, navigation of virtual learning platforms, and troubleshooting technical issues to support successful participation and completion
Document customer services and track participation, online program usage, and in-person attendance
Update and maintain online training guides, website content, and digital learning resources to ensure information remains accurate, accessible, and aligned with program objectives
Develop and enhance training materials, manuals, assessments, training matrices, and other instructional aids to support effective learning and participant engagement
Recommend technical enhancements and additional training matrices to strengthen and improve current curricula
Other opportunities as available