Facilitator - HFW - Carson

Counseling and Research Associates, Inc.•Los Angeles, CA

45d•$27 - $33•Hybrid

About The Position

The Full Service Partnership - High Fidelity Wraparound (FSP-HFW) Facilitator coordinates individualized, family-driven, youth-guided, culturally responsive, and strengths-based services for children and youth with complex behavioral health needs and their families/caregivers. The Facilitator works with the child/youth and family/caregiver to identify Child and Family Team (CFT) members and leads the CFT in developing, implementing, monitoring, and updating the Plan of Care. The Facilitator ensures the child/youth's and family/caregiver's strengths, needs, culture, values, preferences, and naturally supports all planning and decision-making.

Requirements

High school diploma or equivalent, Associate degree, bachelor's degree, master's degree, or a combination of education and relevant experience that prepares the individual to perform the responsibilities of the position.
Must qualify as a Medi-Cal Specialty Mental Health Services (SMHS) provider.
Completion of the Statewide Child and Family Team (CFT) Facilitation Training, accessible through the Regional Training Academies, the UC Davis Resource Center for Family-Focused Practice (RCFFP) or the California Child Welfare Training (CACWT).
Valid California Driver's License, proof of automobile insurance, good driving record. Driving is an essential function for the position.
Relevant experience may include behavioral health, Wraparound, care coordination, case management, family support, youth services, social services, education, child welfare, probation, or community-based services.
Demonstrated ability to provide care coordination and lead collaborative Child and Family Team meetings.
Ability to engage children/youth, families/caregivers, natural supports, service providers, and representatives from multiple systems in a family-driven and youth-guided planning process.
Knowledge of or ability to learn High Fidelity Wraparound principles, Full Service Partnership services, trauma-informed care, Specialty Mental Health Services, and applicable documentation requirements.
Effective verbal, written, organizational, facilitation, conflict-resolution, problem-solving, and interpersonal communication skills.
Ability to work independently, manage multiple priorities, maintain accurate records, meet required timelines, and respond appropriately to changing or urgent circumstances.
Ability to provide culturally responsive services and work respectfully with children/youth and families/caregivers from diverse backgrounds.
Willingness and ability to complete required training, certification, coaching, and fidelity-monitoring activities.
Ability to provide services in office, home, school, and community-based settings and work a flexible schedule based on program and family needs.
Ability to successfully complete all Agency-required background checks, clearances, health screenings, and employment requirements.
If driving is an essential function, possession of a valid California driver's license, an acceptable driving record, and automobile insurance that meets Agency requirements.

Nice To Haves

Experience providing Wraparound, intensive care coordination, behavioral health, case management, or family-support services.
Experience facilitating CFT or multidisciplinary team meetings.
Experience supporting children/youth and families involved with multiple service systems.

Responsibilities

Works with the child/youth and family/caregiver to identify and engage CFT members, including natural supports, service providers, school representatives, healthcare providers, community partners, and others selected by the family. Schedules, prepares for, and facilitates CFT meetings that are organized, inclusive, strengths-based, and guided by youth and family voice and choice. Identifies strengths, underlying needs, culture, values, preferences, community connections, and available formal and natural supports. Communicates with the Child and Family Team (CFT) including accessing the family's IP-CANS ratings to incorporate into planning and to provide ongoing updates as well as receive vital information from the CFT.
Leads the CFT in developing and implementing an individualized Plan of Care. Ensures that the plan includes clearly defined goals, strategies, assigned responsibilities, timelines, and expected outcomes. Promotes the meaningful participation of the child/youth and family/caregiver in all phases of planning and decision-making. Helps them develop the knowledge, confidence, skills, and ownership necessary to direct and eventually manage their own plan.
Collaborates with schools, healthcare providers, child welfare, probation, regional centers, community organizations, and other involved systems to promote continuity of care and reduce fragmented or duplicative services. Identifies barriers to engagement or progress and works with the CFT to develop practical, individualized solutions.
Regularly monitors the implementation and effectiveness of the Plan of Care. Reconvenes the CFT and modifies goals, strategies, services, or supports when circumstances change, barriers arise, or the plan is not producing the intended outcomes. Assists the child/youth and family/caregiver in identifying, developing, and strengthening natural and community-based supports that can continue after formal services end.
Collaborates with the child/youth, family/caregiver, CFT, clinical staff, and other designated responders to develop and update individualized crisis and safety plans. Participates in crisis-response coordination within the scope of the position and follows Agency procedures when urgent safety or behavioral health concerns arise. Maintains awareness of client, family, staff, and environmental safety during all services and follows established treatment, crisis, safety, and agency procedures. Provides crisis prevention, de-escalation, stabilization, and post-crisis follow-up within training and scope; promptly communicates changes in risk to the appropriate clinician or supervisor and seeks immediate clinical or emergency assistance when circumstances exceed the employee's scope or available resources. Follows mandated reporting requirements and completes required incident and safety reporting within established timeframes. During office hours, supports assessment and crisis management services, including coordination of an in-person crisis response and facilitation of an involuntary psychiatric hold when determined to be clinically indicated by an appropriately qualified professional.
Supports the program's responsibility to ensure that clients experiencing a crisis after regular business hours are connected to an appropriate team member. Must serve as a direct connection to the FSP-HFW on-call team which may not be replaced by directing clients exclusively to the LACDMH ACCESS Line, 911, or a suicide and crisis hotline.
Supports children and youth living with co-occurring mental health and substance use conditions through integrated, developmentally appropriate, trauma-informed, and family-centered care. Within the employee's qualifications and scope, identifies observable substance use concerns, overdose risks, and changes in functioning; communicates concerns to the appropriate clinician or supervisor; and assists with referrals and coordination of clinically necessary services. Supports the team in the following activities: Providing or linking clients to individual or group-based interventions that may include motivational interviewing, 12-step approaches, Acceptance and Commitment Therapy, or other approved approaches intended to increase understanding of problematic substance use behaviors. Applying harm-reduction principles throughout the recovery process to help children, youth, and families reduce the risks and adverse effects associated with substance use and its impact on mental health. Providing referrals and linkages to community substance use disorder resources and supports, including age-appropriate self-help groups, outpatient and residential programs, detoxification providers, and recovery-support services. Supporting identification of and appropriate response to suspected opioid overdose, consistent with Agency procedures and the employee's training, and providing or facilitating linkage to medication-assisted treatment and other clinically necessary services for children and youth at highest risk of overdose.
Supports children and youth in identifying and pursuing productive and meaningful roles based on their age, developmental needs, abilities, interests, and preferences. Assists clients, as appropriate, with identifying educational, vocational, competitive employment, volunteer, and community-involvement opportunities and coordinates linkages to programs and resources that support progress toward their individualized goals.
Supports and maintains a safe, hazard-free workplace and complies with agency safety policies, OSHA requirements, established safety procedures, and applicable workplace health and safety regulations. Promptly reports injuries, illnesses, hazards, unsafe conditions, or safety incidents. Employee-related injuries or illnesses must be reported immediately to Human Resources, and Nurse First Response (NFR) should be notified for assessment in accordance with agency procedures. NFR is available 24/7/365 at (877) 246-8608.
Begins transition planning early and works with the CFT to identify readiness indicators, sustainable resources, natural supports, and follow-up strategies. Prepares the child/youth and parent/caregiver to manage their Plan of Care and support network following transition from services.
Completes accurate, timely, complete, and clinically relevant documentation of services, interventions, client response, progress, care coordination, risk and safety concerns, referrals, linkages, and follow-up in accordance with LACDMH, Medi-Cal, contractual, FSP-HFW, and Agency standards. Demonstrates proficiency in the electronic health record and Agency-approved platforms, including Greenspace, Eleos, iDashboards, and designated assessment, certification, fidelity, or outcome systems, as applicable.
Maintains assigned productivity, service, scheduling, outreach, and documentation expectations while prioritizing client safety, timely access, engagement, continuity, quality of care, and compliance with service requirements.
Provides services consistent with guidelines, California High Fidelity Wraparound standards, Specialty Mental Health Services requirements, contractual obligations, and Agency policies. Participates in fidelity reviews, case consultations, chart reviews, audits, outcome monitoring, and quality-improvement activities.
Participates actively and punctually in required supervision, team meetings, case consultation, training, quality improvement, and program fidelity activities. Seeks appropriate supervisory or clinical consultation for complex presentations, risk and safety concerns, mandated reporting, ethical issues, service recommendations, and other matters outside the employee's scope. Completes required agency, regulatory, and evidence-based practice training within established timeframes.
Performs other duties consistent with the scope and responsibilities of the position as assigned.