About The Position

The Face to Face Marketing Sales Agent works in person at the Margaritaville resort in St. Thomas, VI, marketing to prospective and/or current owners and scheduling guests to meet with a representative for a presentation. The agent serves as a professional brand ambassador, works with resort staff to identify arriving guests, and encourages qualified prospects to attend a sales-preview tour. The position requires maintaining production standards and following company policies, compliance standards, and regulatory requirements. The role also includes attending training sessions and department meetings, staying current on marketing information and industry trends, and setting and reviewing performance goals. No travel is required outside the home site’s area.

Requirements

  • High school diploma or equivalent; experience equivalent to the education requirement may be accepted in lieu of the education requirement.
  • Clear and concise written and verbal communication skills.
  • Ability to work in a team environment within a shared space.
  • Proficiency in MS Excel, MS Word, general computer skills, and smart devices.
  • Must maintain production standards.

Nice To Haves

  • Sales and/or marketing experience is preferred, but not required.
  • One to three years of sales and/or marketing experience is preferred, but not required.

Responsibilities

  • Serve as a positive and professional brand ambassador for Wyndham Destinations.
  • Partner with resort staff to receive arrival sheets for guests checking in.
  • Greet, present, and incentivize prospective customers to attend a sales-preview tour or sales presentation, following company policies, compliance standards, and regulatory requirements.
  • Screen and qualify potential customers based on company guidelines.
  • Make sales-tour reservations and collect required deposits.
  • Maintain minimum performance goals and production standards.
  • Attend scheduled training sessions and department meetings.
  • Keep current on marketing information and materials and industry trends.
  • Set and review performance goals weekly, monthly, and annually.

Benefits

  • Medical, dental, and vision coverage.
  • Flexible spending accounts.
  • Life and accident coverage.
  • Disability coverage.
  • Depending on position, paid time off, parental leave, and holidays.
  • Paid time to volunteer at an approved organization through Wish Day.
  • 401(k) with employer match, subject to eligibility requirements.
  • Legal and identity theft plan.
  • Voluntary income protection benefits.
  • Wellness program, subject to provider availability.
  • Employee Assistance Program.
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