F&I Producer

Hendrick Automotive Group•Frisco, TX

6d•Onsite

About The Position

The F&I Producer coordinates the sale of finance and insurance programs to dealership customers, working with lenders and financial institutions to provide financial services. The role is responsible for achieving financial services goals and gross production while supporting customers through financing and protection-program options. The position reviews customer credit applications, presents financing arrangements and owner-protection products, assesses dealership profitability, and uses the menu selling process. It ensures deal documentation is complete, follows company reporting and compliance requirements, maintains AFIP Certification, and works closely with the sales team. Duties also include attending weekly manager meetings, maintaining customer satisfaction and a clean and safe work area, completing required training, accurately recording hours, and following company policies, safeguards, and safety rules. Other duties may be assigned. This role has no direct supervisory responsibilities. Work is performed primarily in finance and insurance and sales areas, with considerable time spent on the phone and at a computer and frequent interaction with customers and lending institutions. Scheduled shifts may include evenings, weekends, and holidays.

Requirements

Bachelor’s degree or commensurate finance experience.
Three to five years of desired work experience.
Knowledge of regulations and laws governing automotive financing.
Ability to work with lenders and financial institutions.
Valid driver’s license.
AFIP Certification.
Advanced knowledge of Microsoft Office products.
Advanced ability to operate the finance and insurance portion of a Dealer Management System.
Ability to understand and follow instructions and communicate effectively with customers and company personnel.
Strong interpersonal and persuasive selling skills.
Ability to read and comprehend instructions, correspondence, and memos, and present information effectively in one-on-one and small-group situations.
Ability to add, subtract, multiply, and divide.
Knowledge of bank and insurance terminology and procedures, and ability to review and process sales contracts and finance documents.
Ability to perform the essential duties satisfactorily, with reasonable accommodations where applicable.
Regular and predictable attendance.
Ability to talk or hear regularly; stand, walk, and sit frequently; and lift up to 5 pounds.

Nice To Haves

Knowledge of dealership finance and insurance procedures.
Prior automotive sales experience.
Automotive or business field of study.

Responsibilities

Sell financing and insurance programs to customers.
Achieve financial services goals and gross production objectives.
Review customer credit applications.
Present extended service contracts and other available owner-protection programs.
Assess the dealership’s profitability from financing arrangements.
Use the menu selling process.
Ensure each deal’s documentation is complete using a deal checklist.
Work closely with the sales team and maintain effective employee relations.
Maintain AFIP Certification.
Act as liaison between customers and lending institutions.
Ensure compliance with company F&I reporting requirements.
Attend weekly manager meetings.
Maintain CSI at or above company standards.
Maintain an organized, clean, and safe work area.
Participate in required training.
Accurately record all hours worked in the company timekeeping system.
Follow safeguards, company policies and procedures, and applicable safety rules and regulations.
Demonstrate the company’s Core Values.
Perform other duties as assigned.