About The Position

The Finance & Insurance Manager manages the financial transaction involved in each dealership customer’s vehicle purchase. The role works with lenders to obtain financing approvals, prepares financial paperwork, and advises staff on DMV laws. It works directly with sales professionals and customers throughout the vehicle-buying process, while helping create a supportive, guest-focused buying experience. The manager sells finance and insurance products, builds lasting customer and lender relationships, and ensures transactions are accurately documented and funded on time. The role also supports sales and service teams with financing and warranty questions, meets monthly objectives, and follows applicable local and national regulations.

Requirements

  • Prior automotive sales consultant experience; 1–3 years.
  • Advanced computer skills, including Microsoft Office products and dealership management systems.
  • Ability to understand tag, title, and DMV laws.
  • Track record of strong customer service ratings.
  • Must pass pre-employment background and drug screenings.

Nice To Haves

  • Bachelor’s degree in Business Administration, Marketing, Finance, or a related field preferred.
  • MBA is a plus.
  • Self-motivated, team-oriented, detail-oriented, and organized in a fast-paced environment.
  • Strategic thinker who strives to find a solution for every customer.

Responsibilities

  • Work with lenders to obtain bank approvals for vehicle purchases.
  • Work directly with sales professionals and customers to assist with the financial buying process.
  • Build customer rapport and relationships that support referrals and a customer network.
  • Present and sell finance and insurance products, warranties, and warranty packages to customers.
  • Produce and submit accurate title and funding paperwork in a timely manner.
  • Meet monthly objectives and deadlines for submitting customer paperwork to lenders and accounting.
  • Secure and handle customer funds during vehicle transactions and turn the funds over to accounting.
  • Follow local and national regulations and advise the sales team about new or changed state vehicle-purchasing laws.
  • Partner with service advisors to help customers purchase extended warranties when needed.
  • Assist sales professionals in explaining lending options and warranties to customers.
  • Build relationships with local and national bank and manufacturer representatives and meet with them monthly.
  • Maintain a strong reputation with lenders and vendors.
  • Create and maintain customer relationships.
  • Maintain organization and attention to detail in a fast-paced environment.

Benefits

  • Weekly pay
  • Paid holidays and paid time off
  • Paid training
  • Stock awards for eligible management and front-line team members
  • Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans
  • Up to 12 weeks of paid pregnancy leave (disability leave)
  • Paid parental leave
  • Health savings accounts
  • Flexible spending accounts
  • Short- and long-term disability plans
  • Whole life and term life insurance
  • 401(k) with company match
  • Pet insurance
  • Digital career path tool
  • Continuous training through Asbury’s Internal Learning Management System
  • Professional growth and development opportunities
  • Technician student loan relief resources
  • Employee assistance program
  • Employee discounts on parts and service repairs
  • Scholarship awards
  • Paid volunteer hours through community service initiatives
  • Employee referral program with bonus opportunities
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