F&B Specialist

Avolta•Des Plaines, IL

4d•$23 - $25•Onsite

About The Position

The F&B Specialist supports daily grab-and-go food operations at Chicago O'Hare International Airport. The role maintains product availability, freshness, and presentation, ensuring displays are fully stocked, compliant, and visually appealing to enhance the traveler experience. The position is non-exempt under the Fair Labor Standards Act and typically reports to the F&B Manager. It requires flexibility to work early mornings, evenings, weekends, and holidays in response to business needs and flight schedules.

Requirements

The combination of education and professional experience must exceed 4 years.
For a technical role, 4 years of operations experience delivering merchandising and customer service programs is required.
A bachelor's degree may count for 2 of the 4-year experience requirement.
Food safety certification such as ServSafe or equivalent is required.
Knowledge of local and federal food safety laws, city/county health inspection requirements, and documentation practices.
Understanding of allergen labeling, handwashing protocols, and cross-contamination procedures.
Knowledge of inventory control and stock rotation, with proficiency in inventory and stock management systems.
Basic financial and P&L awareness, including labor, waste, and shrink.
Ability to review sales, waste, and inventory data to identify improvement opportunities.
Direct and proactive communication skills and exceptional customer service.
Business acumen and an operations mindset to understand how merchandising, inventory management, and customer experience planning affect organizational goals.
Demonstrated understanding of the needs of F&B and retail operations, brand partners, landlord stakeholders, associates, and individual store circumstances.
Demonstrated history of creating and maintaining positive work environments.

Responsibilities

Stock and rotate grab-and-go products according to freshness and presentation standards.
Monitor inventory levels and communicate replenishment needs to management.
Receive and verify deliveries for accuracy and proper storage.
Track expiration dates and remove outdated or non-compliant items.
Maintain clean, organized, and visually appealing displays.
Assist customers with questions, recommendations, and product information, providing exceptional customer service.
Complete daily temperature checks, waste logs, and inventory reports.
Support product launches, seasonal changes, and promotional displays.
Collaborate with Culinary and Operations teams and vendors to ensure timely restocking.
Follow food safety, sanitation, and airport security guidelines.