F&B Service Staff
About The Position
Kalahari Resorts & Conventions is hiring Restaurant Service Staff, which may include a Busser, Food Runner, or Host/ess. Associates provide friendly, responsive service and help create an exceptional dining experience for guests. Bussers work with the front-of-house team to clean and sanitize tables promptly and communicate when they are ready for use. Food Runners deliver kitchen orders to guests accurately and quickly. Hosts/esses welcome guests, assign tables, and coordinate with the front-of-house team to ensure tables are cleaned and correctly updated in the system. Hourly wages vary and may include tips. The posting also describes leadership expectations, including guiding, supporting, and inspiring associates while delivering extraordinary guest experiences.
Requirements
- At least 1 year of front-of-the-house operations experience is preferred; the posting does not state this as a requirement.
- Frequently communicate and develop rapport with guests and associates.
- Maintain a working relationship with the resort management team.
- Demonstrate a leadership style rooted in collaboration, respect, and service to others.
Nice To Haves
- General food and beverage knowledge.
- At least 1 year of front-of-the-house operations experience.
Responsibilities
- Deliver food orders from the kitchen to guests accurately and promptly.
- Answer questions about food, beverages, restaurant functions and services, and resort services and activities.
- Monitor guests’ dining experiences and ensure they are satisfied with the food, beverages, and service.
- Respond promptly and courteously to guests’ needs and requests.
- Take dirty tableware to the dish room and place silverware, dishes, glassware, and other items in the appropriate areas for washing.
- Communicate with servers and hosts/esses to support efficient seating, table utilization, and customer service.
- Remove used tableware between courses; clear and reset tables after guests leave and between seatings.
- Clean tabletops, chairs, booths, and floors as needed.
- Reset and arrange tabletops.
- For host/ess duties, welcome guests, assign tables, and coordinate table cleaning and accurate updates in the system.
- For busser duties, clean and sanitize tables promptly and communicate when they are ready for use.
Benefits
- Career growth opportunities with promotion from within
- 401(k) matching
- Paid time off
- Holiday compensation
- Health coverage for full-time associates
- Dental coverage for full-time associates
- Vision coverage for full-time associates
- Employee appreciation events
- Discounts and perks at all resorts
- Education assistance programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
