F&B Manager

Emerald Queen Hotel & Casinos • Fife, WA

2d

About The Position

The F&B Manager leads assigned bars and restaurant outlets in a fast-paced, 24-hour environment. The role oversees teams and shift operations, elevates guest experiences, and ensures service is smooth, compliant, and profitable. The manager provides hands-on leadership, communicates clearly, coaches and develops staff, manages schedules, coordinates with kitchen leadership, and responds to operational and guest concerns. The role also oversees inventory, cost management, payroll accuracy, and shift reporting while upholding applicable food, beverage, alcohol, and gaming regulations. Salary range is based on skills and experience. This is a full-time position with employer-paid medical, dental, vision, and life insurance benefits.

Facilities operate 24 hours a day, 365 days a year, so evening, weekend, and holiday shifts may be required. The position requires a Class III A license as required by the Puyallup Tribal Gaming Regulatory Office and the Washington State Gaming Commission. Pre-employment drug testing is required. Marijuana use will not disqualify an applicant unless the position requires driving a company vehicle. Indian Preference in hiring applies according to the policies adopted by the Puyallup Tribe’s Emerald Queen Casino.

Requirements

• High school diploma or GED equivalent.
• Associate degree in hospitality management, business, or a related field.
• Four years of full-service food and beverage experience.
• One year of leadership experience in a high-volume hospitality environment.
• Obtain a Class III A license as required by the Puyallup Tribal Gaming Regulatory Office and the Washington State Gaming Commission.
• Pass required pre-employment drug testing.
• Physical ability to sit or stand for up to 10 hours a day in an office or gaming-floor environment.
• Frequent walking, climbing, reaching, bending, crouching, pushing, and pulling; strong hand-eye coordination and finger dexterity; ability to concentrate in loud or busy settings.
• Ability to occasionally lift items up to 40 lbs. and work in a smoke-filled environment.

Nice To Haves

• Gaming experience.
• Experience working with tribal entities.
• Additional education or experience may substitute for the minimum requirements.

Responsibilities

• Lead, coach, and manage food and beverage staff; maintain schedules that ensure proper coverage and consistent, high-quality guest service.
• Partner with kitchen leadership to support smooth and efficient shift operations and address operational or guest-related issues promptly and professionally.
• Oversee inventory management, ordering, and cost controls to maximize resources, minimize waste, and prevent loss.
• Ensure compliance with department policies, service standards, and applicable food, beverage, alcohol, and gaming regulations.
• Complete accurate shift reporting and payroll processing.
• Communicate with leadership about performance, sales, guest feedback, and improvement opportunities.

Benefits

• Employer-paid medical insurance.
• Employer-paid dental insurance.
• Employer-paid vision insurance.
• Employer-paid life insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree