F&B BUSSER

Grand Beach Suites Hotel • Surfside, FL

14d

About The Position

Grand Beach Hotel is seeking a Busser/Food Runner to join its food and beverage team. The role provides luxury service by welcoming guests warmly, anticipating and addressing their needs, and helping the restaurant team exceed customer expectations. The Busser/Food Runner helps keep dining areas clean and ready for guests, supports servers between courses, and stays familiar with restaurant, bar, and room-service menus and operating hours.

Requirements

• At least 3 years of customer service experience.
• Luxury customer service experience.
• Excellent written and oral communication skills.
• Ability to work as part of a dynamic team and consistently deliver a quality product while understanding luxury standards.
• Ability to stand for long periods.
• Ability to work in a fast-paced environment.
• Ability to work a flexible schedule, including weekends and holidays.

Nice To Haves

• Hotel or restaurant experience.

Responsibilities

• Welcome and acknowledge guests according to Grand Beach Hotel standards, with a smile.
• Anticipate and address guests’ service needs.
• Greet guests in a polite and friendly manner.
• Keep dining rooms sparkling clean and ensure guests have what they need for a memorable meal.
• Prepare tables promptly for arriving guests.
• Support servers by refilling drinks and clearing plates between courses.
• Maintain the cleanliness of the workstation.
• Become familiar with restaurant, bar, and room-service menus.
• Describe the style of cuisine and know operating hours.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed