F&B Attendant - Casino del Mar

The Condado Collection

3d • Onsite

About The Position

The F&B Attendant serves food and beverage orders to guests at Casino del Mar, part of The Condado Collection. The role involves welcoming guests, anticipating and addressing service needs, maintaining the service area, completing cashiering and closing duties, and following company safety, security, and quality standards. The attendant should know menu items and service procedures, communicate replenishment needs, and help create a positive guest experience while supporting the team.

Requirements

• Hospitality-oriented.
• Previous experience as an attendant or in a similar role in a restaurant or bar in hospitality.
• Able to handle difficult situations effectively.
• Able to work quickly and efficiently, especially under pressure.
• Able to lift up to 25 pounds.
• Flexible to work various shifts, including evenings, weekends, and holidays.
• Fully bilingual in Spanish and English.

Responsibilities

• Welcome and acknowledge guests according to restaurant standards, anticipating and addressing their service needs.
• Serve food and beverage orders to guests.
• Complete designated cashier reports, resolve discrepancies, drop off receipts, and secure the bank.
• Anticipate and communicate replenishment needs.
• Follow the Steps of Service.
• Secure liquor, beer, wine, coolers, cabinets, and storage areas.
• Complete closing duties.
• Set up and maintain the cleanliness and condition of the service area and restaurant.
• Ensure adherence to quality expectations and standards.
• Check the assigned station before opening for cleanliness of tables and chairs and proper tabletop setup.
• Have necessary work equipment, such as a tray, pen, and corkscrew.
• Know menu items, garnishes, contents, and preparation methods; answer guests' menu questions directly and concisely.
• Follow company safety and security policies and procedures, and report accidents, injuries, and unsafe work conditions to the supervisor.
• Complete safety training and certifications.
• Develop and maintain positive working relationships and support the team in reaching common goals.
• Maintain a clean and professional uniform and personal appearance, and protect confidential proprietary information.
• Perform other reasonable job duties as requested by supervisors.

Benefits

• 401(k)
• 401(k) matching
• Health insurance
• Vision insurance
• Dental insurance
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed