Eyewear Consultant I - Stirling Eye Care

Keplr Vision•Stirling, NJ
•$23 - $27

About The Position

The Eyewear Consultant I ensures patients receive high-quality care by helping them select eyewear and corrective lenses that meet their medical needs and lifestyle preferences. The role requires a basic understanding of lens fundamentals, a patient-centered approach, and the ability to achieve sales goals while providing attentive service. The consultant also manages frame and contact lens inventory, processes optical orders with a general understanding of insurance benefits, and measures, fits, adjusts, and performs basic repairs on eyewear. Duties and responsibilities may change at any time, with or without notice.

Requirements

  • Strong sales experience.
  • Excellent customer service skills and professional personal presentation.
  • Good organizational and multitasking abilities.
  • Openness to feedback and continual improvement.
  • Willingness to learn and develop new skills.
  • Flexibility and adaptability.
  • Professional phone and office etiquette.
  • The ideal candidate will have at least 3 years of experience.

Nice To Haves

  • Optical experience is preferred but not required; training will be provided to the right person.

Responsibilities

  • Review physician prescriptions and orders based on medical charts.
  • Educate patients about corrective lens options and help them choose options that meet their medical needs and lifestyle preferences.
  • Provide honest, compassionate feedback about frame aesthetics.
  • Achieve sales goals and quotas set by office staff while attending to patients’ needs and preferences.
  • Manage frame and contact lens inventory to support customer satisfaction and product variety.
  • Measure and properly fit eyeglasses.
  • Perform basic eyewear adjustments and repairs.
  • Place optical orders with a general understanding of insurance benefits.
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