Extended Operations Coordinator--part time

Paper TransportTown of Ledgeview, WI
Onsite

About The Position

Join our Extended Support Team in our De Pere, WI office! You will be responsible for supporting the rotational extended coverage team, working either Monday- Friday, 1600-2000 (4:00pm-8:00pm). Helping our professional truck drivers with issues such as accidents, hours of service, breakdowns, load recoveries, on-time delivery expectations, and questions regarding freight. May need to be available for training in the home office in DePere, so will need to be in the general vicinity of the home office.

Requirements

  • Proficient in Microsoft products – Outlook, Excel, Word
  • Strong attention to detail and follow through
  • Ability to communicate effectively
  • Can manage fast-paced environment

Nice To Haves

  • Transportation background is preferred, but not required

Responsibilities

  • Provide timely and knowledgeable communication to driver team
  • Dispatch when needed
  • Proactive response to on time deliveries and saving loads
  • Assist drivers during emergency situations
  • Understand the various maintenance facilities available
  • Source drivers when a driver is no longer available
  • Respond to customer requests for service sensitive loads
  • Ensure effective communication via hand off to 1st shift person/team
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