Kendall Ford Express Service Advisor
About The Position
Kendall Ford Express Service Advisor position is for a fast-paced environment serving clients throughout the community. The goal is to have lifelong service customers and the Advisors are the first contact of Kendall in our service departments. We are looking for candidates who have high level customer service experience, those who can demonstrate time management, strong work ethics, and strong communication skills. The ability to make recommendations and prioritize items in order of importance for our customers is key. If you meet these requirements and you enjoy working in a fast-paced and constantly changing environment we want to hear from you.
Requirements
- High level customer service experience
- Demonstrate time management
- Strong work ethics
- Strong communication skills
- Ability to make recommendations and prioritize items in order of importance
- Experience in service writing is required
- Proven strong customer service skills
- Ability to multi-task
- General knowledge of automobiles and their maintenance
- A valid driver’s license
- A good driving record
Nice To Haves
- Dealership experience is preferred
Responsibilities
- Interfacing with customers, technicians, and salespersons to identify and sell vehicle repairs and maintenance
- Verifying work was properly performed and diagnosed
- Researching vehicle history to make educated recommendations
- Inputting and maintaining customer information
- Complete work tasks in an efficient and organized manner
- Using telephone, email, and chat systems to communicate with customers throughout the day
- Scheduling service appointments
Benefits
- Competitive pay plan with a monthly wage range of $3,500.00-$6,500.00
- Substantial bonus program
- Shop Manager on-site for assistance
- Fair dispatching and teamwork environment
- Large loyal customer base
- Experienced and loyal service technicians
- Clean/Safe shop with the equipment you need to get the job done
- Career path development opportunities
- Competitive paid time off
- Discounts on parts, service and vehicle purchases for you and your immediate family
- Medical, Dental and Vision insurance
- Paid Life insurance
- 401(k) plan w/ Fidelity
- Accident and Illness supplemental plans
- Flexible spending plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
