Express Lube Advisor

Lithia & Driveway • Henderson, NV

7d • Onsite

About The Position

Henderson Hyundai is seeking an Express Lube Advisor to join their team. This role involves diagnosing vehicle concerns, communicating with customers and technicians, processing repair orders, and calculating costs. The ideal candidate is driven to grow, customer-focused, and a team player, with an acceptable driving record and valid driver's license.

Requirements

• Driven to Grow—whether you want to be a lifelong Service Advisor or progress within the company, we want to help you succeed
• Customer-Focused—you take pride in delivering exceptional service and owning the customer experience
• Team Player —you thrive in a fun, dynamic environment and enjoy working together to achieve great results
• Acceptable driving record and a valid driver's license in your state of residence.
• High School graduate or equivalent, 18 years or older required.
• We are a drug-free workplace.

Responsibilities

• Diagnose and address customer vehicle concerns, verify warranties and service contracts, and develop accurate repair estimates
• Serve as the communication bridge between customers and technicians, ensuring a clear understanding of service needs
• Write and process repair orders (RO), ensuring customer approval and accurate entry into the service database
• Calculate and communicate costs for materials, labor, and deductibles, maintaining transparent customer records

Benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED