Express Lube Advisor

Lithia & Driveway • Anchorage, AK

2d • $3,000 - $8,000 • Onsite

About The Position

At BMW of Anchorage, we believe exceptional customer experiences create customers for life. As an Express Lube Advisor, you'll play a key role in delivering a premium service experience from check-in to vehicle pick-up, ensuring every guest leaves with confidence and a smile. As part of Lithia & Driveway, you'll enjoy the stability of a market leader, performance-based earnings, ongoing training, and outstanding opportunities for career advancement. If you're passionate about customer service, you'll thrive in a collaborative team environment. You'll find a rewarding career with a company committed to integrity, growth, and delivering an honest, simple, and transparent experience for every customer.

Requirements

• Automotive service experience
• Communication and customer service skills
• Time management and organizational abilities
• Ability to type and enter repair orders
• Computer skills and understanding of cost calculations
• Acceptable driving record and a valid driver's license in your state of residence.
• High School graduate or equivalent, 18 years or older required.
• We are a drug-free workplace.

Responsibilities

• Greet customers in a friendly, professional manner
• Identify, confirm, and help resolve customer concerns
• Serve as the primary liaison between customers and technicians
• Ensure technicians clearly understand customer needs
• Clearly explain recommended services and repairs to customers
• Create and manage repair orders accurately and efficiently
• Maintain communication throughout the service process

Benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED