About The Position

Lexus of Nashville is hiring a full-time Express Automotive Service Technician to provide fast, expert vehicle service and exceptional customer care. The technician performs minor maintenance services, conducts multi-point inspections, identifies and documents legitimate repair needs, and communicates findings and estimates to the service team for customer approval. The role also involves supporting other technicians, maintaining a clean and properly equipped back shop, and working with the service department to meet Lexus time standards and guest expectations. Applicants must be at least 19 years old and able to pass pre-employment testing, including background checks, an MVR check, and a drug test. A valid driver's license held for at least three years is required.

Requirements

  • At least 19 years old.
  • Able to pass pre-employment background checks, an MVR check, and a drug test.
  • Valid driver's license held for at least three years.
  • Strong commitment to safety, including consistent use of personal protective equipment, back belts, safety glasses, and safety shoes.
  • Ability to stand and walk for extended periods.
  • Ability to lift up to 50 pounds.
  • Reliable, team-oriented, and committed to quality work with a professional attitude.

Responsibilities

  • Collaborate with the service team to ensure vehicles receive fast, expert care.
  • Perform minor services, including checking and changing lubricant, oil, and filters, following dealership and manufacturer procedures.
  • Promptly identify and report issues to the Service Advisor or Service Director/Manager.
  • Conduct multi-point inspections on every vehicle, including Customer Pay, Warranty, and Extended Warranty vehicles.
  • Identify legitimate repair and service needs and clearly document recommendations in the Multi-Point Inspection (MPI).
  • Prepare accurate estimates for additional work and communicate findings to the Service Advisor for customer approval.
  • Assist other technicians with light mechanical tasks as needed.
  • Provide excellent customer service throughout the service process.
  • Communicate with the Service Manager, Consultants, and fellow technicians to meet Lexus time standards and exceed guest expectations.
  • Keep the back shop clean and ensure equipment is calibrated to Lexus standards.
  • Perform additional duties as assigned to support the service department.

Benefits

  • Health insurance
  • Dental insurance
  • Paid vacation days
  • Paid Lexus training
  • Vehicle reimbursement program
  • IRA match program
  • Christmas club savings program
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