Export Broker Analyst, Staples Promotional Products

Staples Inc. • Framingham, MA

1d • $55,800 - $75,900

About The Position

At Staples Promotional Products, the Export Broker Analyst supports international business by ensuring products move across borders efficiently, compliantly, and on time. This role coordinates export operations and documentation, navigates trade regulations and foreign customs requirements, works with logistics partners and internal teams, resolves shipment and compliance issues, and supports process improvements and global growth initiatives.

Requirements

• Strong knowledge of export operations and international logistics.
• Ability to navigate global trade regulations.
• Exceptional attention to detail.
• Analytical problem-solving skills.
• Excellent communication skills.
• Strong organizational and prioritization abilities.
• Customer-focused mindset.
• Ability to work independently and collaboratively.
• Passion for continuous improvement.
• Bachelor’s degree in a related field or equivalent work experience.
• 2+ years of experience in export logistics, trade compliance, or freight forwarding.
• Knowledge of international shipping documentation and Incoterms.
• Proficiency with Microsoft Office, including Excel.
• Experience with ERP and shipment tracking systems.
• Ability to interpret foreign customs regulations.

Nice To Haves

• Experience with EAR, ITAR, OFAC, or related regulations.
• Experience with SAP, Oracle, or similar ERP systems.
• Knowledge of HTS codes and ECCNs.
• Experience with global freight providers.
• Licensed U.S. Export Broker.

Responsibilities

• Coordinate end-to-end export operations, including order fulfillment, documentation, carrier bookings, and shipment tracking.
• Ensure compliance with U.S. and international trade regulations.
• Prepare and review export documentation.
• Interpret foreign customs requirements and provide guidance.
• Partner with freight forwarders, carriers, and customs brokers.
• Resolve shipment and compliance issues.
• Collaborate with Sales, Supply Chain, Compliance, Legal, and Customer Service teams.
• Analyze export processes and recommend improvements.
• Support global growth initiatives through effective export execution.

Benefits

• Inclusive culture with associate-led Business Resource Groups.
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays).
• Online and Retail Discounts.
• Company Match 401(k).
• Physical and Mental Health Wellness programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level