About The Position

At Staples Promotional Products, the SPPOne Project Manager leads high-impact client implementations on the SPPOne platform. The role partners with clients, sales, account services, IT, digital teams, and other internal stakeholders to deliver technology solutions and customer outcomes. The Project Manager serves as an SPPOne subject matter expert, coordinates cross-functional resources, and helps improve implementation processes through feedback and post-project reviews.

Requirements

  • 5+ years of related professional experience.
  • 2+ years of project management experience.
  • Proficiency with Outlook, SharePoint, Excel, PowerPoint, and Word.
  • Experience managing project documentation and timelines.
  • Experience collaborating with clients and internal teams.
  • Strong project management expertise and organizational skills.
  • Ability to simplify complex concepts and prioritize competing demands.
  • Excellent communication skills and strong client-facing experience.
  • Problem-solving and decision-making skills.
  • Collaborative leadership style and customer-focused mindset.
  • Ability to build stakeholder relationships.

Nice To Haves

  • Bachelor’s degree.
  • Project Management certification.
  • Experience with SPPOne Admin Tool.
  • Experience using Jira.
  • Experience with Adaptive Work and/or Monday.com.
  • Experience supporting technology implementations.

Responsibilities

  • Lead end-to-end implementation projects within the SPPOne platform.
  • Partner with clients, sales teams, and internal stakeholders.
  • Build and maintain project plans, timelines, milestones, and documentation.
  • Coordinate cross-functional teams and resources.
  • Facilitate onboarding, handoff, and project status meetings.
  • Prioritize workstreams and collaborate with SPPOne specialists.
  • Serve as an SPPOne subject matter expert.
  • Identify risks and dependencies and adjust plans proactively.
  • Gather feedback to improve processes and customer outcomes.
  • Lead post-project reviews and continuous improvement initiatives.

Benefits

  • Inclusive culture with associate-led Business Resource Groups.
  • Flexible PTO (22 days).
  • Holiday schedule with 7 observed paid holidays.
  • 112 hours of PTO and holiday schedule (7 observed paid holidays plus 1 floating holiday).
  • Online and retail discounts.
  • Company match 401(k).
  • Physical and mental health wellness programs.
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