Strategic Account Manager - Staples Promotional Products

Staples • Framingham, MA

2d

About The Position

Staples Promotional Products is seeking a Strategic Account Manager to manage strategic corporate relationships with clients, subsidiaries, and partners. The role develops plans to grow sales and margin across assigned clients and Staples Promotional Products lines of business, while identifying additional revenue opportunities with other Lines of Business. The Strategic Account Manager works with internal teams to meet client needs, promotes the company’s services, and leads client business reviews and strategic discussions. The position reports to the Field Sales Director.

Requirements

• At least 4 years of experience profitably selling B2B programs to C-level contacts within corporate America.
• Ability to lead and coordinate with internal support teams.
• Strong selling skills.
• Strong communication, presentation, and interpersonal skills.
• Strong relationship-building skills.
• Strong time-management and organizational skills.
• Ability to develop and maintain strategic plans to grow sales and margin within assigned clients.

Nice To Haves

• Bachelor’s degree.
• Experience in the promotional products industry.

Responsibilities

• Manage strategic corporate relationships between clients, subsidiaries, partners, and Staples Promotional Products.
• Develop strategic plans to grow sales and margin within assigned clients across all Staples Promotional Products lines of business.
• Work with other Lines of Business to introduce and drive incremental revenue opportunities.
• Conduct meetings and presentations with key account stakeholders to drive sales and ensure an excellent customer experience.
• Provide direction and leadership to internal support departments, including SPO, Merchandising, and Customer Service, to ensure client needs are met.
• Meet sales budgets and margin targets.
• Negotiate contract extensions and ensure contract terms are followed.
• Understand, communicate, and interpret brand direction for account team members.
• Travel to key locations to promote the company’s range of services.
• Schedule and manage Client Business Reviews and lead strategic discussions at reviews.

Benefits

• Flexible PTO (22 days) and holiday schedule with 7 observed paid holidays.
• Online and retail discounts.
• Company match 401(k).
• Physical and mental health wellness programs.
• Associate-led Business Resource Groups.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed