Expert Coordinator

GSK • Warren, NJ

10d • Hybrid

About The Position

The Expert Coordinator provides operational, administrative, and strategic coordination to a 200-person HCP Sales, Marketing, and Operations organization distributed throughout the U.S. The position provides direct administrative support to the VP Expert and supports the broader Expert community with team operations, onboarding, logistics, and day-to-day issue resolution. It connects the Expert organization with the broader US Commercial organization to help ensure seamless processes, consistent communication, and operational excellence. The role requires strong judgment, exceptional organizational skills, autonomy, and the ability to influence and collaborate across functions.

The Coordinator supports the VP Expert and Expert Leadership Team with scheduling, travel, expenses, meeting preparation, purchasing, invoices, and stakeholder coordination. For the broader team, the role coordinates meetings and events, supports onboarding and offboarding, resolves operational issues, and serves as an escalation point. The Coordinator also maintains communications and resources across functions, supports leadership reviews and initiatives, and leads or contributes to process improvements and special projects.

The role is based in Berkeley Heights, New Jersey, and follows a hybrid model requiring an in-office presence three days per week. The stated salary range is $61,886–$85,903, plus an annual bonus.

Requirements

• Bachelor’s degree.
• At least 3 years of experience in administrative, operational, project coordination, or similar work.
• Ability to work at pace, navigate ambiguity, and solve complex problems.
• Strong organizational skills and exceptional attention to detail.
• Effective verbal and written communication skills.
• High emotional intelligence and ability to support a diverse, geographically dispersed team.
• Advanced proficiency with Microsoft Office, including Outlook, Excel, PowerPoint, SharePoint, Teams, and Copilot.
• Ability to manage sensitive information professionally and discreetly.
• Ability to build productive relationships across multiple functions and organizational levels.

Nice To Haves

• Experience supporting senior leaders and/or large field-based organizations.
• Consumer healthcare or CPG industry experience.
• Experience with vendor management, budget tracking, procurement, or event logistics.
• Prior experience working with fleet programs.

Responsibilities

• Manage complex calendar scheduling and prioritization for the VP Expert and Expert Leadership Team.
• Coordinate travel arrangements, itineraries, and logistics.
• Submit, track, and reconcile expense reports.
• Prepare meeting materials and agendas.
• Create and track purchase orders and oversee invoice processing.
• Serve as a liaison between the VP Expert and internal and external stakeholders, handling confidential information with discretion.
• Coordinate logistics and execution for national meetings, regional team meetings, and leadership offsites.
• Own Expert Leadership Team meeting forums, including agenda-setting, note-taking, action-item tracking, scheduling, and technology support.
• Facilitate onboarding and offboarding, including system access, equipment, and orientation support.
• Troubleshoot expense-reporting, fleet, operational, and general team issues; serve as an escalation point for operational challenges.
• Coordinate across the Expert organization and US Commercial teams, including Sales, Marketing, Finance, HR, and Operations, to support consistency, process adherence, and communication.
• Source, collate, and distribute materials for leadership reviews, town halls, and cross-functional initiatives.
• Maintain departmental SharePoint sites and digital resources.
• Identify operational inefficiencies and propose improved workflows.
• Lead or support mid- to large-scale projects that enhance team performance and organizational structure.
• Manage ad hoc projects and assignments from the VP Expert or Expert Leadership Team.
• Support alignment with Haleon’s Win as One behaviors and culture.

Benefits

• Competitive pay and a comprehensive benefits program.
• Generous 401(k) plan.
• Tuition reimbursement.
• Time-off programs, including six months of paid parental leave.
• Benefits eligibility on day one, including healthcare programs; the company pays the majority of medical coverage for employees and their families.
• Opportunity to receive a discretionary bonus based on key business performance.
• Other incentive and recognition programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level