Experienced Paralegal – Loss Mitigation

Friedman Vartolo LLP•City of Rochester, NY

1d•Remote

About The Position

Friedman Vartolo LLP is seeking an experienced Loss Mitigation Paralegal to support foreclosure and default servicing matters. The role coordinates settlement efforts, manages critical deadlines, and serves as a liaison between attorneys, borrowers, loan servicers, and other stakeholders. The successful candidate will bring loss mitigation experience, strong organizational and attention-to-detail skills, and comfort working in case management systems to support compliance, accuracy, and timely case resolution. The position may be remote. Compensation will be commensurate with experience, and the firm offers a competitive benefits package.

Requirements

At least 3 years of experience in a legal or mortgage servicing environment; loss mitigation or foreclosure-related experience is preferred.
Proficiency in Microsoft Outlook, Word, and Excel.
Strong organization and ability to manage multiple cases while maintaining accuracy and attention to detail.
Excellent written and verbal communication skills, including the ability to negotiate and coordinate with borrowers, attorneys, and other stakeholders.
Familiarity with federal and state regulations governing loss mitigation, including CFPB guidelines, HUD rules, and mortgage servicing compliance standards.

Nice To Haves

Working knowledge of CaseAware or case management platforms such as LoanSphere, Tempo, or Equator.
Experience in loss mitigation or foreclosure-related roles.

Responsibilities

Serve as the primary point of contact among attorneys, borrowers, loan servicers, and other stakeholders throughout the settlement process.
Coordinate settlement discussions for court-ordered and non-court-ordered loss mitigation programs, helping identify resolutions such as loan modifications, forbearance, short sales, and deeds-in-lieu of foreclosure.
Monitor and manage critical deadlines, including application submission periods, appeal windows, and court-imposed deadlines.
Track, document, and update case actions to ensure timely responses, submissions, and completion of required tasks.
Use CaseAware and client systems, including LoanSphere, Tempo, and Equator, for case tracking, document management, and communications.
Maintain accurate and consistent data across client and internal systems, track case progress, and align work with internal procedures and client expectations.