Experienced Paralegal – Loss Mitigation

Friedman Vartolo LLP•Rochester, NY

21h

About The Position

Friedman Vartolo LLP is seeking an experienced Loss Mitigation Paralegal to support foreclosure and default servicing matters. The role coordinates settlement efforts, manages critical deadlines, and serves as a liaison between attorneys, borrowers, loan servicers, and other stakeholders. The ideal candidate has a strong loss mitigation background, is organized and detail-oriented, and can work with case management systems to support compliance, accuracy, and timely case resolution. The position coordinates settlement discussions for court-ordered and non-court-ordered loss mitigation programs, including potential loan modifications, forbearance, short sales, and deeds-in-lieu of foreclosure. It tracks case actions and deadlines and uses CaseAware and client systems such as LoanSphere, Tempo, and Equator to manage cases, documents, and communications. The position may be remote. Friedman Vartolo LLP is a New York-based law firm specializing in real estate and default services. The firm has more than 300 employees and provides legal services to clients in seven states.

Requirements

At least 3 years of experience in a legal or mortgage servicing environment.
Proficiency in Microsoft Outlook, Word, and Excel.
Strong organization and ability to manage multiple cases while maintaining accuracy and attention to detail.
Excellent written and verbal communication skills, including the ability to negotiate and coordinate with borrowers, attorneys, and other stakeholders.
Familiarity with federal and state loss mitigation regulations, including CFPB guidelines, HUD rules, and mortgage servicing compliance standards.

Nice To Haves

Experience in loss mitigation or foreclosure-related roles.
Working knowledge of CaseAware or other case management platforms such as LoanSphere, Tempo, or Equator.

Responsibilities

Serve as the primary point of contact among attorneys, borrowers, loan servicers, and other stakeholders throughout the settlement process.
Coordinate settlement discussions for court-ordered and non-court-ordered loss mitigation programs, working with parties to identify viable resolutions such as loan modifications, forbearance, short sales, and deeds-in-lieu of foreclosure.
Monitor and manage deadlines across the loss mitigation and foreclosure process, including application submission periods, appeal windows, and court-imposed deadlines.
Track, document, and update case actions to ensure timely responses, submissions, and completion of required tasks.
Use CaseAware and client systems, including LoanSphere, Tempo, and Equator, for case tracking, document management, and communication.
Ensure accuracy and consistency of data across client and internal systems, track case progress, and maintain alignment with internal procedures and client expectations.