About The Position

The Experienced Automotive Technician is responsible for understanding and completing routine customer-vehicle repairs, performing general diagnosis and repairs with some assistance. Work may include light engine work; transmissions, clutches, and drive shafts; electrical systems such as starters and alternators; HVAC; and steering and suspension. The technician is expected to hold a majority of the manufacturer's certifications. The role involves inspecting and diagnosing vehicles, completing repairs and preventive maintenance, documenting work and recommendations, communicating with service advisors about additional work or delays, and conducting road tests when necessary and practical. Technicians maintain proficiency and customer satisfaction in accordance with Asbury and manufacturer standards, participate in training, complete warranty documentation, follow applicable regulations and company policies, and safeguard customer vehicles, property, and information.

Requirements

  • Previous automotive technician experience.
  • Must have basic tools.
  • Strong technical and mechanical skills.
  • Ability to work as a team player and repeatedly perform complex tasks.
  • Must be at least 18 years old.
  • Valid driver's license.
  • Must pass pre-employment background and drug screening.

Nice To Haves

  • ASE certifications are heavily preferred.
  • Manufacturer certifications are heavily preferred.

Responsibilities

  • Accurately use the multi-point inspection form on each vehicle.
  • Document all work performed and recommended on assigned repair orders.
  • Communicate with the service advisor when additional work is needed or repairs cannot be completed within the promised time.
  • Maintain technician proficiency as specified by Asbury standards.
  • Conduct road tests to determine work needed and confirm successful repairs when necessary and practical.
  • Perform all levels of vehicle diagnosis and repair.
  • Perform preventive and routine maintenance services.
  • Use product and technical training assigned by the manufacturer and management.
  • Participate in manufacturer-sponsored training programs and schools to expand knowledge of new technology.
  • Maintain manufacturer Customer Satisfaction Index scores at or above Asbury's specified district, regional, and national goals.
  • Complete the work, notations, and timekeeping required for warranty repair orders and warranty claims.
  • Report situations or conditions that could jeopardize the safety, welfare, or integrity of the dealership, customers, or employees.
  • Ensure customer vehicles are returned as clean as they were before service.
  • Complete required training and comply with federal, state, and local regulations, including hazardous-waste disposal and OSHA Right-to-Know requirements.
  • Comply with applicable laws and company policies for safeguarding customer vehicles, property, and information.

Benefits

  • Semi-monthly pay
  • Paid holidays and paid time off
  • Paid training
  • Stock awards for select management and front-line team members
  • Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans
  • Up to 12 weeks of paid pregnancy leave (disability leave)
  • Paid parental leave
  • Health savings and flexible spending accounts
  • Short-term and long-term disability plans
  • Whole life and term life insurance
  • 401(k) with company match
  • Pet insurance
  • Digital career path tool
  • Continuous training through Asbury's Internal Learning Management System
  • Professional growth and development opportunities
  • Technician student loan relief resources
  • Employee assistance program
  • Employee discounts on parts and service repairs
  • Scholarship awards
  • Opportunities to participate in community service initiatives, including paid volunteer hours
  • Employee referral program with bonus opportunities
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