Experience Coordinator - San Francisco, CA

CBRE HV • San Francisco, CA

3h • Onsite

About The Position

The Experience Coordinator shapes the daily workplace experience for employees and visitors and owns front-of-house services. The role includes greeting and assisting visitors, managing visitor access, coordinating events, mail and supplies, and dispatching maintenance requests. Success means providing attentive service, keeping events on schedule, and resolving workplace issues promptly.

The coordinator also manages service providers and workplace activities, supports employee onboarding, and helps ensure workplace services meet agreed standards. The role is suited to someone who enjoys a varied, unpredictable workday and notices and responds to needs before they become problems.

Requirements

• At least 2 years of experience in customer service, hospitality, or a workplace environment.
• Comfort using standard workplace and collaboration tools, including email, documents, spreadsheets, and scheduling.
• Currently authorized to work in the United States without visa sponsorship now or in the future.

Nice To Haves

• Experience in a corporate, hotel, or premium service environment.
• Familiarity with visitor management or workplace coordination tools.
• Comfort with event setup and vendor coordination.

Responsibilities

• Greet people entering the facility, issue visitor and parking passes, and follow security protocols.
• Answer the telephone professionally.
• Acknowledge inquiries and complaints from employees, guests, and co-workers and provide professional solutions.
• Manage janitorial and maintenance work orders through completion.
• Coordinate mail services, office supply ordering, and employee onboarding.
• Coordinate with workplace vendors to maintain agreed service levels.
• Organize on-site events, including space reservations, setup and teardown, and supply delivery.
• Arrange and confirm recreational, dining, and business activities on behalf of requestors.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed