About The Position

The Specialty Sales Executive Team Leader leads specialty sales departments, including Apparel & Accessories, Beauty, and Electronics, to deliver a guest-first shopping experience and achieve sales goals. The role builds and develops a knowledgeable sales team, drives total store sales and profitability, and oversees merchandising, pricing, inventory availability, visual presentations, and backroom operations. The leader plans workloads and schedules around guest traffic and business needs, uses guest and competitor insights to guide decisions, and develops Team Leaders and hourly team members through coaching, training, and performance management. The position also requires supporting store operations, following safety and security processes as a key carrier, and responding to store needs. The work schedule is flexible and may include early mornings, evenings, overnight shifts, weekends, and holidays.

Requirements

  • Four-year degree or equivalent experience.
  • Strong interpersonal and communication skills.
  • Strong business acumen.
  • Comfortable dealing with ambiguity.
  • Ability to manage conflict, lead others, and hold others accountable.
  • Ability to relate well to and interact with all levels of the organization.
  • Strong cognitive skills, including problem analysis, decision making, and financial and quantitative analysis.
  • Ability to learn and adapt to current technology needs.
  • Ability to manage workload and prioritize tasks independently.
  • Ability to access all areas of the building to respond to guest or team member issues.
  • Ability to interpret instructions, reports, and information.
  • Ability to scan, handle, and move merchandise safely and efficiently, including frequent lifting or moving of up to 15 pounds and occasional lifting or moving of up to 40 pounds.
  • Ability to accurately handle cash register operations.
  • Ability to climb up and down ladders.
  • Flexible schedule and regular attendance, including nights, weekends, and holidays.

Responsibilities

  • Drive total store sales and understand how specialty departments contribute to sales growth and profitability.
  • Create a guest-obsessed culture and lead the team to prioritize guest experience and meet sales goals.
  • Create schedules and adjust staffing to align with guest traffic and business needs.
  • Plan and manage merchandising and pricing work, including transitions, revisions, sales plans, sampling, and promotions.
  • Assess competitors and use guest insights and feedback to guide business decisions.
  • Build a team of consultants knowledgeable and passionate about Apparel & Accessories, Beauty, and Electronics.
  • Manage and develop the sales force using selling training techniques.
  • Lead backroom processes, organization, layout, and salesfloor replenishment for Apparel & Accessories, Beauty, and Electronics.
  • Lead the team in creating visual presentations in Apparel & Accessories, Home, Baby, and other seasonally relevant areas.
  • Ensure fitting rooms are welcoming and function as an extension of the sales floor.
  • Plan, lead, and follow up on organizational and operational change.
  • Identify changes in store trends and anticipate staffing needs; plan talent and recruit for short- and long-term needs.
  • Develop and coach team members and Team Leaders; lead onboarding and learning and address product knowledge and skill gaps.
  • Set clear expectations and use performance management to establish accountability.
  • Provide service and a shopping experience that meets guest needs.
  • Model ethical conduct, safety, and compliance, and hold the team accountable to the same standards.
  • Address store needs, including emergencies and regulatory visits.
  • Follow safe and secure training and processes as a key carrier.
  • Perform other duties based on business needs.

Benefits

  • Comprehensive health benefits for eligible team members and dependents, which may include medical, vision, dental, and life insurance.
  • 401(k).
  • Employee discount.
  • Short-term disability.
  • Long-term disability.
  • Paid sick leave.
  • Paid national holidays.
  • Paid vacation.
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