About The Position

The Specialty Sales Executive Team Leader leads Apparel & Accessories, Beauty, and Electronics teams, creating a guest-first culture and driving store sales and profitability. The role manages specialized consultants and team leaders, develops sales strategies, and oversees merchandising, pricing, product availability, visual presentation, and backroom operations. The leader recruits, schedules, coaches, and develops team members; plans workload around business priorities and guest traffic; and responds to changing store needs. The position requires a flexible schedule that may include early mornings, evenings, overnight shifts, weekends, and holidays.

Requirements

  • Four-year degree or equivalent experience.
  • Strong interpersonal and communication skills.
  • Strong business acumen.
  • Comfort dealing with ambiguity.
  • Ability to manage conflict, lead, and hold others accountable.
  • Ability to relate well to and interact with all levels of the organization.
  • Strong cognitive skills, including problem analysis, decision making, and financial and quantitative analysis.
  • Ability to learn and adapt to current technology needs.
  • Ability to manage workload and prioritize tasks independently.
  • Ability to access all areas of the building to respond to guest or team member issues.
  • Ability to interpret instructions, reports, and information.
  • Ability to scan, handle, and move merchandise safely and efficiently, including frequent lifting or moving of up to 15 pounds and occasional lifting or moving of up to 40 pounds.
  • Ability to accurately handle cash register operations.
  • Ability to climb up and down ladders.
  • Flexible work schedule, including nights, weekends, and holidays, and regular attendance.

Responsibilities

  • Drive total store sales and understand how specialty departments contribute to sales growth and profitability.
  • Create a guest-obsessed culture and lead the team to deliver a strong guest experience and meet sales goals.
  • Create schedules and adjust staffing to align with guest traffic and business needs.
  • Plan and manage merchandising and pricing workload, including transitions, revisions, sales plans, sampling, and promotions.
  • Assess competitors and use guest insights and feedback to support business objectives.
  • Build and manage teams of consultants across Apparel & Accessories, Beauty, and Electronics.
  • Manage and develop the sales force using selling training techniques.
  • Lead backroom processes, organization, layout, and replenishment to keep products available on the sales floor.
  • Lead the team in creating visual presentations in Apparel & Accessories, Home, Baby, and other seasonally relevant areas.
  • Ensure fitting rooms are welcoming and function as an extension of the sales floor.
  • Plan, lead, and follow up on organizational and operational change; identify changes in store trends.
  • Anticipate staffing needs, plan talent, and recruit for both long- and short-term needs.
  • Develop and coach team members and Team Leaders; lead onboarding and learning and address product knowledge and skill gaps.
  • Establish accountability through clear expectations and performance management.
  • Provide service and a shopping experience that meets guest needs.
  • Demonstrate and uphold ethical conduct, safety, and compliance; hold the team accountable to the same standards.
  • Address store needs, including emergencies and regulatory visits.
  • As a key carrier, follow safe and secure training and processes.
  • Perform other duties based on business needs.

Benefits

  • Eligible team members and dependents may receive medical, vision, dental, and life insurance, among other health benefits and programs.
  • 401(k).
  • Employee discount.
  • Short-term disability.
  • Long-term disability.
  • Paid sick leave.
  • Paid national holidays.
  • Paid vacation.
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