About The Position

The Specialty Sales Executive Team Leader leads specialty sales teams across Apparel & Accessories, Beauty, and Electronics, creating a guest-first culture and driving sales and total-store profitability. The role manages merchandising, pricing, replenishment, staffing, and operational work while developing team members and leaders. It includes building product knowledge, delivering engaging visual presentations, responding to guest and business needs, and maintaining safe, ethical, and compliant operations. Schedules align with business and guest traffic and may include early mornings, evenings, overnight shifts, weekends, and holidays.

Requirements

  • Four-year degree or equivalent experience.
  • Strong interpersonal and communication skills.
  • Strong business acumen.
  • Comfort dealing with ambiguity.
  • Ability to manage conflict, lead others, and hold them accountable.
  • Ability to relate to and interact with all levels of the organization.
  • Strong cognitive skills, including problem analysis, decision-making, and financial and quantitative analysis.
  • Ability to learn and adapt to current technology needs.
  • Ability to manage workload and prioritize tasks independently.
  • Ability to access all areas of the building to respond to guest or team-member issues.
  • Ability to interpret instructions, reports, and information.
  • Ability to scan, handle, and move merchandise safely and efficiently, frequently lifting or moving up to 15 pounds and occasionally up to 40 pounds.
  • Ability to accurately handle cash register operations.
  • Ability to climb up and down ladders.
  • Flexible work schedule, including nights, weekends, and holidays, and regular attendance.

Responsibilities

  • Drive total-store sales and understand how specialty departments contribute to sales growth and profitability.
  • Create a guest-focused culture and lead the team to deliver strong guest experiences and meet sales goals.
  • Create and adjust schedules to align with guest traffic and business needs.
  • Plan and manage merchandising and pricing work, including transitions, revisions, sales plans, sampling, and promotions.
  • Assess competition and use guest insights and feedback to guide business decisions.
  • Build a knowledgeable, passionate team of consultants across Apparel & Accessories, Beauty, and Electronics.
  • Manage and develop the sales team using selling and training techniques.
  • Lead backroom processes, organization, layout, and sales-floor replenishment to keep products available.
  • Lead the delivery of visual presentations in Apparel & Accessories, Home, Baby, and other seasonally relevant areas.
  • Ensure fitting rooms are welcoming and function as an extension of the sales floor.
  • Plan, lead, and follow up on organizational and operational change, and identify changing store trends.
  • Anticipate staffing needs, plan talent, and recruit for both long- and short-term needs.
  • Develop and coach team members and Team Leaders, including onboarding and closing product-knowledge and skill gaps.
  • Set clear expectations and use performance management to establish accountability.
  • Provide service and a shopping experience that meets guests' needs.
  • Model ethical conduct, safety, and compliance, and hold the team accountable to the same standards.
  • Address store needs, including emergencies and regulatory visits.
  • Follow safe and secure training and processes as a key carrier.
  • Perform other duties based on business needs.

Benefits

  • Eligible team members and dependents may have access to medical, vision, dental, and life insurance.
  • 401(k).
  • Employee discount.
  • Short-term disability.
  • Long-term disability.
  • Paid sick leave.
  • Paid national holidays.
  • Paid vacation.
  • Financial, education, and well-being benefits.
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