About The Position

The Specialty Sales Executive Team Leader leads specialty sales teams in Apparel & Accessories, Beauty, and Electronics, combining guest-focused service, active selling, and visual merchandising with operational execution. The role contributes to total store sales and profitability by developing a guest-first culture, managing sales and merchandising priorities, and ensuring products are available and easy to shop. The leader manages and develops hourly team members and leaders, plans workloads and staffing, and responds to changing guest and business needs. Responsibilities may also include support for visual presentation in Home, Baby, and other seasonal areas, as well as store needs such as emergencies and regulatory visits.

Requirements

  • Four-year degree or equivalent experience.
  • Strong interpersonal and communication skills.
  • Strong business acumen.
  • Comfort dealing with ambiguity.
  • Ability to manage conflict, lead, and hold others accountable.
  • Ability to relate well to and interact with all levels of the organization.
  • Strong cognitive skills, including problem analysis, decision-making, and financial and quantitative analysis.
  • Ability to learn and adapt to current technology needs.
  • Ability to manage workload and prioritize tasks independently.
  • Ability to access all areas of the building to respond to guest or team member issues.
  • Ability to interpret instructions, reports, and information.
  • Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving up to 15 pounds and occasionally up to 40 pounds.
  • Ability to accurately handle cash register operations.
  • Ability to climb up and down ladders.
  • Flexible schedule and regular attendance, including nights, weekends, and holidays.
  • Ability to work early morning, evening, and overnight shifts and weekends, aligned with guest and business needs.

Responsibilities

  • Drive total store sales and understand how specialty departments contribute to sales growth and profitability.
  • Build a guest-first culture and lead the team to deliver strong guest experiences and meet sales goals.
  • Create schedules and adjust them to guest traffic and business needs.
  • Plan and manage merchandising and pricing workloads, including transitions, revisions, sales plans, sampling, and promotions.
  • Assess competitors and use guest insights and feedback to guide business decisions.
  • Build and develop knowledgeable, passionate consultants for Apparel & Accessories, Beauty, and Electronics; use selling training techniques to develop the sales force.
  • Lead backroom processes, organization, layout, and salesfloor replenishment for Apparel & Accessories, Beauty, and Electronics.
  • Lead the team in creating visual presentations in Apparel & Accessories, Home, Baby, and other seasonal areas.
  • Ensure fitting rooms are welcoming and function as an extension of the salesfloor.
  • Plan, lead, and follow up on organizational and operational changes; identify changes in store trends.
  • Anticipate staffing needs, plan talent, and recruit for both short- and long-term needs.
  • Develop and coach team members and Team Leaders; support onboarding, learning, and closing product knowledge and skill gaps.
  • Set clear expectations and use performance management to establish accountability.
  • Provide service and a shopping experience that meets guest needs.
  • Demonstrate ethical conduct, safety, and compliance, and hold the team accountable to the same standards.
  • Address store needs, including emergencies and regulatory visits.
  • As a key carrier, follow safe and secure training and processes.
  • Perform other duties based on business needs.

Benefits

  • Eligible team members and dependents may receive comprehensive health benefits, which may include medical, vision, dental, and life insurance.
  • 401(k).
  • Employee discount.
  • Short-term disability.
  • Long-term disability.
  • Paid sick leave.
  • Paid national holidays.
  • Paid vacation.
  • Financial, education, and well-being benefits may also be available to eligible team members.
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