About The Position

The Executive Team Leader Human Resources leads the store’s HR team and partners with store leaders to build a capable, inclusive workforce and deliver a guest-centered experience. The role is primarily team- and sales-floor-focused, with responsibility for developing HR strategies, advising peers, supporting business results, and strengthening team member engagement. It includes hiring and onboarding, talent management, staffing and scheduling strategy, leadership development, performance management, and programs related to culture, pay, rewards, and benefits. The position also supports store operations, community engagement, safety, compliance, and ethical conduct. Work schedules are flexible and may include nights, weekends, and holidays; regular attendance is necessary. The role requires access throughout the building and handling merchandise, including frequent lifting or moving items up to 15 pounds and occasional lifting or moving items up to 40 pounds, as well as accurately handling cash register operations.

Requirements

  • Four-year degree or equivalent experience.
  • Strong interpersonal and communication skills.
  • Strong business acumen.
  • Comfort dealing with ambiguity.
  • Ability to manage conflict, lead others, and hold others accountable.
  • Ability to relate to and interact with all levels of the organization.
  • Strong cognitive skills, including problem analysis, decision-making, and financial and quantitative analysis.
  • Ability to learn and adapt to current technology needs.
  • Ability to manage workload and prioritize tasks independently.
  • Ability to access all areas of the building to respond to guest or team member issues.
  • Ability to interpret instructions, reports, and information.
  • Ability to scan, handle, and move merchandise safely and efficiently, including frequent lifting or moving up to 15 pounds and occasional lifting or moving up to 40 pounds.
  • Ability to accurately handle cash register operations.
  • Flexible work schedule, including nights, weekends, and holidays, and regular attendance.

Responsibilities

  • Lead a service culture that prioritizes the guest experience; model, train, and coach service expectations.
  • Demonstrate commitment to diversity, equity, and inclusion, model inclusive behaviors, and proactively manage bias.
  • Drive total store sales and understand the team's contribution to sales growth and profitability.
  • Plan, lead, and follow up on organizational and operational change; anticipate and identify store trends.
  • Assess competition and use guest insights and feedback to support the business and make the store a destination of choice.
  • Champion a workplace where teams love to work and guests love to shop; recognize and reward outstanding guest-service performance.
  • Build teams committed to continuous learning through observation and reinforcement of guest-service and sales behaviors.
  • Support leaders in promoting equitable experiences, inclusion, and belonging for all team members.
  • Engage and educate the store team on Target community initiatives; build local relationships and use gift card and volunteer accounts to support community needs and team volunteerism.
  • Develop leaders as champions of a guest-centric culture.
  • Promote an open-door culture where team members feel heard and concerns are addressed promptly.
  • Support leaders in creating schedules that meet guest and team member needs; teach leaders to consider team members’ scheduling preferences.
  • Develop staffing strategies that improve predictability of team member hours and identify when external staffing is needed.
  • Guide store leaders in hiring and onboarding talent suited to their teams’ skills, guest needs, and business needs.
  • Develop HR Experts and Team Leaders, as applicable, to solve problems, remove roadblocks, and connect team members to Target’s purpose.
  • Plan and manage operational and recurring programs related to culture, pay, rewards, and benefits to maximize engagement and minimize business disruption.
  • Develop and coach team leaders to elevate team skills and expertise.
  • Establish accountability through clear expectations and performance management.
  • Provide service and a shopping experience that meets guest needs.
  • Model ethical conduct, safety, and compliance; lead the team to do the same and hold others accountable.
  • As a key carrier, follow safe and secure training and processes.
  • Address store needs, including emergencies and regulatory visits.
  • Perform other duties based on business needs.

Benefits

  • Eligible team members and dependents may receive medical, vision, dental, and life insurance benefits.
  • 401(k).
  • Employee discount.
  • Short-term disability.
  • Long-term disability.
  • Paid sick leave.
  • Paid national holidays.
  • Paid vacation.
  • The posting refers to additional financial, education, and well-being benefits; eligibility applies.
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