About The Position

The Executive Team Leader GM & Grocery leads General Merchandise and Food & Beverage operations to support sales growth, profitability, guest service, and a consistent shopping experience. The role manages team members and leaders, plans department workloads, and oversees inventory, replenishment, fulfillment, pricing, presentation, promotional signing, food safety, and related store processes. This position develops and coaches teams, sets clear expectations, recruits and plans talent, and promotes a culture of accountability, ethical conduct, safety, and compliance. The schedule must align with guest and business needs and may include early mornings, evenings, overnight shifts, weekends, and holidays. The role may also respond to emergencies and regulatory visits and perform other duties based on business needs.

Requirements

  • Four-year degree or equivalent experience.
  • Strong interest in and knowledge of the Food & Beverage business.
  • Strong interpersonal and communication skills.
  • Strong business acumen.
  • Comfort dealing with ambiguity.
  • Ability to manage conflict, lead, and hold others accountable.
  • Ability to relate well to and interact with all levels of the organization.
  • Strong cognitive skills, including problem analysis, decision-making, and financial and quantitative analysis.
  • Ability to learn and adapt to current technology needs.
  • Ability to manage workload and prioritize tasks independently.
  • Ability to access all areas of the building to respond to guest or team member issues.
  • Ability to interpret instructions, reports, and information.
  • Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds.
  • Ability to accurately handle cash register operations.
  • Ability to climb up and down ladders.
  • Flexible work schedule, including nights, weekends, and holidays, and regular attendance.

Responsibilities

  • Drive total store sales and understand how departments and teams contribute to store profitability.
  • Manage Food & Beverage, food services when applicable, inbound and outbound operations, replenishment, inventory accuracy, presentation, pricing, and promotional signing for General Merchandise areas.
  • Manage a team responsible for operations, accuracy, and efficiency.
  • Lead pick, pack, and ship fulfillment work when applicable, ensuring orders are accurate and delivered within promised times.
  • Plan workload using workload-planning tools and ensure scheduled work is completed and the store is guest-ready.
  • Conduct regular team check-ins to confirm task and workload completion.
  • Assess GM backroom and sales floor areas, review reporting, identify gaps, and develop plans to resolve them.
  • Oversee GM Team Leaders’ workload planning, including transitions, revisions, and sales plans.
  • Lead the Fulfillment team to fulfill orders accurately and efficiently and meet guest promise times.
  • Promote food safety by training, validating, and coaching the team on food safety standards and cleaning routines.
  • Lead efficient operations that support the sales culture.
  • Oversee Food & Beverage Team Leaders’ workload planning, including transitions, revisions, sales plans, sampling, and promotions.
  • Create a guest-focused culture that delivers strong guest experiences and store sales goals.
  • Assess competition and use guest insights and feedback to help make the store a destination of choice.
  • Ensure products are in stock, fresh, available, food safe, accurately priced, and correctly signed while minimizing disruption to guests.
  • Assess GM and Food & Beverage areas, walk Food & Beverage Standards, and review reporting to identify priorities and gaps.
  • Plan, lead, and follow up on organizational and operational change.
  • Anticipate and identify changes in store trends.
  • Develop and coach team members to elevate their skills and expertise.
  • Establish accountability through clear expectations and performance management; coach, train, plan talent, anticipate staffing needs, and recruit for short- and long-term needs.
  • Provide service and a shopping experience that meets guest needs.
  • Model ethical conduct, safety, and compliance; lead the team to do the same and hold others accountable.
  • As a key carrier, follow safe and secure training and processes.
  • Address store needs, including emergencies and regulatory visits.
  • Perform other duties based on business needs.

Benefits

  • Eligible team members and their dependents may receive comprehensive health benefits, which may include medical, vision, dental, and life insurance.
  • 401(k).
  • Employee discount.
  • Short-term disability.
  • Long-term disability.
  • Paid sick leave.
  • Paid national holidays.
  • Paid vacation.
  • Financial, education, and well-being benefits and programs.
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