About The Position

The Food & Beverage Sales Executive Team Leader leads the store’s Food & Beverage business, ensuring products are fresh, in stock, available, accurately priced, and properly signed. The role supports a consistent guest experience and oversees replenishment, inventory accuracy, food safety, presentation, pricing, and promotional signing across Food & Beverage areas. It provides experience in guest service, business fundamentals, workload planning, sales growth, competition analysis, and the recruitment and development of hourly team members and leaders. The leader drives total-store sales and profitability, creates a guest-first culture, manages operational priorities and team workload, and maintains food safety and brand standards. The position requires a schedule aligned with guest and business needs, including early mornings, evenings, overnight shifts, weekends, and holidays. Other duties may be assigned based on business needs.

Requirements

  • Four-year degree or equivalent experience.
  • Strong interest in and knowledge of the food and beverage business.
  • Strong interpersonal and communication skills.
  • Strong business acumen.
  • Comfort with ambiguity.
  • Ability to manage conflict, lead, and hold others accountable.
  • Ability to relate well to and interact with all levels of the organization.
  • Strong cognitive skills, including problem analysis, decision-making, and financial and quantitative analysis.
  • Ability to learn and adapt to current technology needs.
  • Ability to manage workload and prioritize tasks independently.
  • Ability to access all areas of the building to respond to guest or team member issues.
  • Ability to interpret instructions, reports, and information.
  • Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving up to 40 pounds.
  • Ability to accurately handle cash register operations.
  • Ability to climb up and down ladders.
  • Flexible schedule, including nights, weekends, and holidays, and regular attendance.
  • Ability to work a schedule aligned to guest and business needs, including early morning, evening, overnight, and weekend shifts.

Responsibilities

  • Drive total-store sales and understand how Food & Beverage departments contribute to sales growth and profitability.
  • Model guest service standards and lead the team to maintain fresh, full, food-safe areas during operating hours.
  • Train, validate, and coach the team on food safety standards and cleaning routines.
  • Create a guest-focused culture and deliver on store sales goals.
  • Lead efficient operations and use workload-planning tools to keep the area guest-ready.
  • Own the scheduling plan in partnership with Team Leaders, based on business workload and guest traffic.
  • Manage Food & Beverage backroom and sales-floor areas; assess standards, reporting, priorities, and business gaps.
  • Oversee Team Leaders’ workload planning for transitions, revisions, sales plans, sampling, and promotions.
  • Build relationships with direct-to-store vendors and oversee Team Leaders’ management of vendor performance.
  • Validate and audit food in-stocks and follow up on execution of business plans and assignment sheets.
  • Assess competition and use guest insights and feedback to drive the business.
  • Manage the team’s adherence to Starbucks and Pizza Hut brand standards, where applicable.
  • Build a productive relationship with the Starbucks District Manager and follow up on key takeaways from store visits.
  • Plan, lead, and follow up on organizational and operational change; anticipate changes in store trends.
  • Develop, coach, and train the team; anticipate staffing needs, plan talent, and recruit for short- and long-term needs.
  • Set clear expectations, manage performance, and establish accountability.
  • Learn and apply federal, state, and local adult beverage laws as they apply to the business and protect the store’s liquor license, if applicable.
  • Provide service and a shopping experience that meets guest needs.
  • Demonstrate ethical conduct, safety, and compliance; lead the team to do the same and hold others accountable.
  • Follow safe and secure training and processes as a key carrier.
  • Address store needs, including emergencies and regulatory visits.
  • Perform other duties based on business needs.

Benefits

  • Eligible team members and dependents may receive comprehensive health benefits, which may include medical, vision, dental, and life insurance.
  • 401(k).
  • Employee discount.
  • Short-term disability.
  • Long-term disability.
  • Paid sick leave.
  • Paid national holidays.
  • Paid vacation.
  • Financial, education, and well-being benefits and programs.
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