About The Position

The Executive Team Leader Food & Beverage Sales leads the store’s Food & Beverage business and team to deliver sales results and a consistent, guest-first experience. The role oversees food and food services operations, including replenishment, inventory accuracy, food safety, presentation, pricing, and promotional signing. It builds team capabilities and business strategies while ensuring products are fresh, in stock, available, accurately priced, and presented throughout operating hours. This position manages operational workload, scheduling, sales-floor and backroom standards, vendor relationships, and team performance. It also supports brand standards for Starbucks and Pizza Hut where applicable, follows applicable adult beverage laws, and responds to store needs. Schedules are aligned with guest and business needs and may include early mornings, evenings, overnight shifts, weekends, and holidays.

Requirements

  • Four-year degree or equivalent experience.
  • Strong interest in and knowledge of the food and beverage business.
  • Strong interpersonal and communication skills.
  • Strong business acumen.
  • Ability to deal with ambiguity, manage conflict, lead, and hold others accountable.
  • Ability to relate well to and interact with all levels of the organization.
  • Strong cognitive skills, including problem analysis, decision-making, and financial and quantitative analysis.
  • Ability to learn and adapt to current technology needs.
  • Ability to manage workload and prioritize tasks independently.
  • Ability to access all areas of the building to respond to guest or team member issues.
  • Ability to interpret instructions, reports, and information.
  • Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds.
  • Ability to accurately handle cash register operations.
  • Ability to climb up and down ladders.
  • Flexible work schedule, including nights, weekends, and holidays, and regular attendance.

Responsibilities

  • Drive total store sales and understand how Food & Beverage departments contribute to sales growth and store profitability.
  • Model guest service standards and lead the team to maintain fresh, full, food-safe areas during operating hours.
  • Train, validate, and coach team members on food safety standards and cleaning routines.
  • Build a guest-focused culture and deliver on store sales goals.
  • Lead efficient operations and plan scheduled workload to keep the department guest-ready.
  • Own the scheduling plan with Team Leaders based on business workload and guest traffic.
  • Manage Food & Beverage backroom and sales-floor areas, assess standards, and review reporting to identify business gaps.
  • Oversee Team Leaders’ workload planning for transitions, revisions, sales plans, sampling, and promotions.
  • Build relationships with direct-to-store vendors and oversee Team Leaders’ management of vendor performance.
  • Validate and audit food in-stocks and follow up on Team Leaders’ business plans and assignment sheets.
  • Assess competitors and use guest insights and feedback to drive the business.
  • Work a schedule aligned with guest and business needs, including early morning, evening, overnight, and weekend shifts.
  • Ensure the team maintains Starbucks and Pizza Hut brand standards where applicable, and build a productive relationship with the Starbucks District Manager.
  • Plan, lead, and follow up on organizational and operational change; anticipate and identify changes in store trends.
  • Develop, coach, and train the team; anticipate staffing needs, plan talent, and recruit for both long- and short-term needs.
  • Set clear expectations and establish accountability through performance management.
  • Maintain subject-matter knowledge of federal, state, and local adult beverage laws as applicable and protect the store’s liquor license.
  • Provide service and a shopping experience that meets guest needs.
  • Demonstrate ethical conduct, safety, and compliance, and hold the team accountable to the same standards.
  • As a key carrier, follow safe and secure training and processes.
  • Address store needs, including emergencies and regulatory visits, and perform other duties based on business needs.

Benefits

  • Eligible team members and dependents may receive comprehensive health benefits, which may include medical, vision, dental, and life insurance.
  • 401(k).
  • Employee discount.
  • Short-term disability.
  • Long-term disability.
  • Paid sick leave.
  • Paid national holidays.
  • Paid vacation.
  • Financial, education, and well-being benefits may also be available to eligible team members.
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