About The Position

The Food & Beverage Sales Executive Team Leader leads the store’s Food & Beverage business to deliver a consistent guest experience by keeping products fresh, in stock, available, accurately priced, and properly signed. The role oversees food and food services operations, including replenishment, inventory accuracy, food safety, presentation, pricing, and promotional signing. It offers experience in guest service, food and beverage business fundamentals, workload planning, sales goal management, competition analysis, and recruiting and developing team members and leaders. The leader drives total store sales and profitability, establishes a guest-first and food-safety-centered culture, manages operational workload and scheduling, and develops team members. The position requires working a schedule aligned with guest and business needs, including early mornings, evenings, overnight shifts, weekends, and holidays. Duties may also include maintaining Starbucks and Pizza Hut brand standards where applicable, supporting vendor relationships, addressing store needs, and serving as a key carrier.

Requirements

  • Four-year degree or equivalent experience.
  • Strong interest in and knowledge of the food and beverage business.
  • Strong interpersonal and communication skills.
  • Strong business acumen.
  • Comfort with ambiguity.
  • Ability to manage conflict, lead, and hold others accountable.
  • Ability to relate well to and interact with all levels of the organization.
  • Strong cognitive skills, including problem analysis, decision-making, and financial and quantitative analysis.
  • Ability to learn and adapt to current technology needs.
  • Ability to manage workload and prioritize tasks independently.
  • Ability to access all areas of the building to respond to guest or team member issues.
  • Ability to interpret instructions, reports, and information.
  • Ability to scan, handle, and move merchandise safely and efficiently, including frequent lifting or moving of merchandise up to 40 pounds.
  • Ability to accurately handle cash register operations.
  • Ability to climb up and down ladders.
  • Flexible work schedule, including nights, weekends, and holidays, and regular attendance.

Responsibilities

  • Drive total store sales and understand how departments and teams contribute to sales growth and profitability.
  • Model guest service standards and lead the team to maintain a fresh, full, and food-safe area during operating hours.
  • Train, validate, and coach the team on food safety standards and cleaning routines.
  • Create a guest-focused culture and deliver on store sales goals.
  • Lead efficient operations and use workload planning tools to ensure the store is guest-ready.
  • Own the scheduling plan with Team Leaders based on business workload and guest traffic.
  • Manage Food & Beverage backroom and sales floor areas; assess standards and reporting to identify gaps and priorities.
  • Oversee Food & Beverage Team Leaders’ workload planning, including transitions, revisions, sales plans, sampling, and promotions.
  • Build relationships with direct-to-store vendors and oversee Team Leaders’ management of vendor performance.
  • Validate, audit, and maintain food in-stocks; follow up on Team Leaders’ business plans and assignment sheets.
  • Assess competition and use guest insights and feedback to guide business decisions.
  • Work a schedule aligned with guest and business needs, including early morning, evening, overnight, and weekend shifts.
  • Maintain Starbucks and Pizza Hut brand standards where applicable, and foster a productive relationship with the Starbucks District Manager.
  • Plan, lead, and follow up on organizational and operational change; anticipate changes in store trends.
  • Develop, coach, and train the team; anticipate staffing needs, plan talent, and recruit for short- and long-term needs.
  • Establish accountability through clear expectations and performance management.
  • Become a subject matter expert in applicable federal, state, and local adult beverage laws and protect the store’s liquor license where applicable.
  • Provide service and a shopping experience that meets guest needs.
  • Demonstrate ethical conduct, safety, and compliance; lead the team to do the same and hold others accountable.
  • Follow safe and secure training and processes as a key carrier.
  • Address store needs, including emergencies and regulatory visits.
  • Perform other duties based on business needs.

Benefits

  • Comprehensive health benefits for eligible team members and dependents, which may include medical, vision, dental, and life insurance.
  • 401(k).
  • Employee discount.
  • Short-term disability.
  • Long-term disability.
  • Paid sick leave.
  • Paid national holidays.
  • Paid vacation.
  • Financial, education, and well-being benefits and programs.
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