Executive Team Leader General Merchandise and Food Sales - Greater Cincinnati Area

Target • Cincinnati, OH

1d • $64,000 - $128,000

About The Position

The Executive Team Leader General Merchandise and Food Sales leads General Merchandise, Food & Beverage, food services (if applicable), and fulfillment operations to support store sales, profitability, guest service, and operational efficiency. The role manages processes including inbound and outbound operations, replenishment, inventory accuracy, presentation, pricing, promotional signing, and pick, pack, and ship fulfillment. It also ensures products are in stock, fresh, food safe, available, accurately priced, and signed on the sales floor.

The position develops and leads teams of hourly team members and leaders, plans workloads, sets expectations, and coaches employees to meet business priorities and sales goals. It assesses business reporting, store trends, competition, and guest feedback to identify gaps and determine solutions. The role requires a flexible schedule aligned with guest and business needs, including early mornings, evenings, overnight shifts, weekends, and holidays.

Requirements

• Four-year degree or equivalent experience.
• Strong interest in and knowledge of the Food & Beverage business.
• Strong interpersonal and communication skills.
• Strong business acumen.
• Comfort with ambiguity.
• Ability to manage conflict, lead, and hold others accountable.
• Ability to relate well to and interact with all levels of the organization.
• Strong cognitive skills, including problem analysis, decision-making, financial analysis, and quantitative analysis.
• Ability to learn and adapt to current technology needs.
• Ability to independently manage workload and prioritize tasks.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving merchandise up to 40 pounds.
• Ability to accurately handle cash register operations.
• Ability to climb up and down ladders.
• Flexible work schedule, including nights, weekends, and holidays, and regular attendance.

Responsibilities

• Drive total store sales and understand how departments and teams contribute to store profitability.
• Manage Food & Beverage, food services if applicable, inbound, outbound, replenishment, inventory accuracy, presentation, pricing, and promotional signing processes for General Merchandise areas.
• Lead a team focused on operational accuracy and efficiency.
• Lead pick, pack, and ship fulfillment work when applicable, ensuring orders are accurate and fulfilled efficiently within promised times.
• Plan workload and use workload-planning tools to complete scheduled tasks and keep the store guest-ready.
• Conduct regular team check-ins to ensure tasks and workload are completed.
• Manage General Merchandise backroom and sales floor areas; review reporting, identify gaps, and develop plans to resolve them.
• Oversee General Merchandise Team Leaders’ workload planning, including transitions, revisions, and sales plans.
• Drive a culture of food safety by training, validating, and coaching the team on food safety standards and cleaning routines.
• Lead an efficient operation that supports the sales culture.
• Oversee Food & Beverage Team Leaders’ workload planning, including transitions, revisions, sales plans, sampling, and promotions.
• Create a guest-focused culture that delivers on guest experience and store sales goals.
• Assess competition and use guest insights and feedback to drive business and become the destination of choice for guests.
• Ensure products are in stock, fresh, available, food safe, accurately priced, and signed with minimal disruption to guests.
• Assess General Merchandise and Food & Beverage backroom and sales floor areas, review food standards and reporting, identify gaps, and develop plans to resolve them.
• Plan, lead, and follow up on organizational and operational change.
• Anticipate and identify changes in store trends.
• Develop and coach team members to elevate their skills and expertise.
• Set clear expectations and maintain accountability through performance management; develop, coach, and train the team; anticipate staffing needs; plan talent; and recruit for short- and long-term needs.
• Provide service and a shopping experience that meets guest needs.
• Demonstrate ethical conduct, safety, and compliance; lead the team to do the same and hold others accountable.
• As a key carrier, follow safe and secure training and processes.
• Address store needs such as emergencies and regulatory visits.
• Perform other duties based on business needs.

Benefits

• Comprehensive health benefits for eligible team members and dependents, which may include medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Financial, education, and well-being benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager