About The Position

The Food & Beverage Sales Executive Team Leader leads the store’s Food & Beverage business and team to provide guests with fresh, in-stock, accurately priced and food-safe products. The role oversees operations including replenishment, inventory accuracy, food safety, presentation, pricing and promotional signing, while driving sales and profitability and building a guest-first culture. The position develops and manages team members and leaders, plans workload and schedules around business priorities and guest traffic, and monitors sales-floor and backroom standards. It also includes vendor oversight, business planning, staff development, operational change, and ensuring compliance with safety, ethical, regulatory and brand standards. The schedule is aligned to business and guest needs and may include early mornings, evenings, overnight shifts, weekends and holidays.

Requirements

  • A four-year degree or equivalent experience.
  • Strong interest in and knowledge of the food and beverage business.
  • Strong interpersonal and communication skills.
  • Strong business acumen.
  • Comfort with ambiguity.
  • Ability to manage conflict, lead others and hold them accountable.
  • Ability to relate well to and interact with all levels of the organization.
  • Strong cognitive skills, including problem analysis, decision-making, financial analysis and quantitative analysis.
  • Ability to learn and adapt to current technology needs.
  • Ability to manage workload and prioritize tasks independently.
  • Ability to access all areas of the building to respond to guest or team-member issues.
  • Ability to interpret instructions, reports and information.
  • Ability to scan, handle and move merchandise safely and efficiently, including frequent lifting or moving of merchandise up to 40 pounds.
  • Ability to accurately handle cash-register operations.
  • Ability to climb up and down ladders.
  • Flexible availability, including nights, weekends and holidays, and regular attendance.

Responsibilities

  • Drive total store sales and understand how the Food & Beverage departments contribute to sales growth and profitability.
  • Model guest-service standards and lead the team to maintain fresh, full and food-safe areas throughout operating hours.
  • Train, validate and coach the team on food-safety standards and cleaning routines.
  • Build a guest-first culture and deliver on store sales goals.
  • Lead an efficient operation and plan scheduled workload to keep the department guest-ready.
  • Own the scheduling plan with Team Leaders based on business workload and guest traffic.
  • Manage Food & Beverage backroom and sales-floor areas; assess standards, priorities and business gaps using reporting.
  • Oversee Team Leaders’ workload planning, including transitions, revisions, sales plans, sampling and promotions.
  • Build relationships with direct-to-store vendors and oversee Team Leaders’ management of vendor performance.
  • Validate and audit food in-stocks and follow up on business plans and assignment-sheet execution.
  • Assess competitors and use guest insights and feedback to guide business decisions.
  • Maintain Starbucks and Pizza Hut brand standards where applicable, and coordinate with the Starbucks District Manager on follow-up items.
  • Plan, lead and follow up on organizational and operational changes; identify changes in store trends.
  • Develop, coach, train, recruit and talent-plan team members and leaders; anticipate staffing needs.
  • Set clear expectations, manage performance and establish accountability.
  • Learn and apply relevant adult beverage laws and protect the store’s liquor license where applicable.
  • Provide guest service and a shopping experience that meets guest needs.
  • Promote ethical conduct, safety and compliance, and hold the team accountable to those standards.
  • As a key carrier, follow safe and secure training and processes.
  • Address store needs, including emergencies and regulatory visits, and perform other duties based on business needs.

Benefits

  • Eligible team members and dependents may receive medical, vision, dental and life insurance, among other health benefits.
  • 401(k).
  • Employee discount.
  • Short-term disability and long-term disability.
  • Paid sick leave.
  • Paid national holidays.
  • Paid vacation.
  • Financial, education and well-being benefits and programs.
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