EXECUTIVE SUPPORT RECEPTIONIST

Compass Group•Charlotte, NC

4d•Onsite

About The Position

This role will provide reception support for the Well Fargo executive floor and comprehensive support to ensure quality workplace experience. The role requires strong customer experience skills, diligence, a sense of urgency, and the ability to deliver outstanding service in a fast-paced environment.

Requirements

2+ years of Administrative Support, Business Operations, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Nice To Haves

Experience supporting senior level leaders/executives
Ability to identify and assess issues then make sound decisions
Ability to interact with integrity and a high level of professionalism with all levels of team members and management
Ability to organize and manage multiple priorities
Ability to provide strong customer service while actively listening and responding in an appropriate manner.
Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important.
Advanced Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills
Excellent verbal, written, and interpersonal communication skills.
Experience navigating through ambiguity.

Responsibilities

Staff reception desk
Responsible for facilities support, floor administration, systems access, including on-boarding and off-boarding of team members, as needed
Maintains the highest level of professionalism and confidentiality.
Serves as primary source of contact for all workplace needs of Executives
Delivers a consistent, outstanding customer service experience at all times.
Manages and books reservation requests through Outlook. Modifies reservations as needed and/or requested.
Responsible for room setups; assuring room configurations are correct
Knowledgeable to provide technical support for in-room AV equipment (i.e., laptop hook up, digital display, conference phone)
Develops and maintains working relationships with partners and vendors