Receptionist & Sales Support

Maxcess International•Eureka, MO

21h•Onsite

About The Position

This role serves as the front-line representative for RotoMetrics & Maxcess, managing customer interactions, phone calls, and visitor greetings. The position provides essential administrative support to the Sales Department, ensuring smooth daily operations and promoting the OneMaxcess brand.

Requirements

High School diploma or equivalent
Excellent written and verbal communication skills
Excellent time management skills and ability to multi-task and prioritize work.
Basic proficiency in MS Office, particularly Outlook & Excel
Working knowledge of standard office machines (fax, copier, door buzzer, etc)
Ability to identify problems and implement or recommend solutions
Able to work in a Team environment

Nice To Haves

Salesforce and/or Oracle experience preferred

Responsibilities

Represent RotoMetrics & Maxcess as the front-line point of contact for customers, callers, & walk-in visitors.
Provide administrative support to the Sales Department.
Operate a busy switchboard in a cheerful manner, forwarding calls to the correct team member.
Greet and direct walk-in visitors and staff new to the organization.
Book and manage conference rooms, as needed.
Monitor & distribute Americas CSR emails during CSR absences.
Answer basic customer questions about order status, ship dates, etc.
Execute internal Sales Support requests.
Update the Roto Customer Master upon request: address, name, & other account changes, coordinating as needed with other Maxcess brands.
File, prepare mail, & distribute customer POs.
Promote OneMaxcess brand awareness contributing to all brands under Maxcess International.
Other duties as assigned to meet departmental and Company objectives.