EXECUTIVE STAFF ASSISTANT
About The Position
The DES, Division of Child Support Services (DCSS) is seeking an experienced and highly motivated individual to join our team as an Executive Staff Assistant, reporting to the Assistant Director (AD). This position is responsible for providing technical assistance and administrative expertise to the DCSS AD and Program Administrators. This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures. The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.
Requirements
- Federal and State laws, rules, and regulations in the child support program.
- Internal organization, management, business and public administration practices.
- Meeting preparation, effective organization and management practices, drafting and reviewing documents.
- Management and staff supervision; leadership principles and mentoring skills to ensure future staff growth and development.
- Process improvement and process streamlining.
- Effective oral and written communication.
- Identify and resolve issues.
- Review and evaluate program activities analytically and develop effective work plans and methods for improvement.
- Establish and maintain effective working relationships.
Nice To Haves
- Minimum of three (3) years of progressively responsible management and leadership experience with a background in the development and implementation of improved business practices.
- Background in Health and Human Services with case management experience.
- Valid Arizona Drivers License.
Responsibilities
- Collaborate with the AD to develop and implement strategies to ensure efficient operations.
- Consult with and guide Program Administrators regarding program goals, objectives, accountability, and quality.
- Manage, review and oversee the work of staff in the office of the Assistant Director, to include the indirect reporting of the Executive Correspondence Unit (ECU) and administrative professionals.
- Serve as the DCCS Correspondence Control Liaison; handle high-level complaints in a timely manner.
- Initiate reports, projects, formal recommendations and solutions for problems related to personnel management, operations, policies, procedures, budget development and control and organizational planning.
- Develop monitoring methods and procedures to assure timely and accurate program compliance to inquiries and responses. Gather data for reports and presentations representing the goals and achievements of DCSS.
- Prepare and coordinate meetings.
- Review and approve the Division AD actions items on behalf of AD. Investigate, research, and prepare AD administrative decisions.
- Represent the AD and/or Division in meetings with internal/external stakeholders.
Benefits
- Affordable medical, dental, life, and short-term disability insurance plans
- Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
- 10 paid holidays per year
- Paid vacation and sick time
- Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child.
- Deferred compensation plan
- Wellness plans
- Tuition Reimbursement
- Stipend Opportunities
- Infant at Work Program
- Rideshare and Public Transit Subsidy
- Career Advancement & Employee Development Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
