Executive Slot Host - GVR
About The Position
Greet guests, recognize frequent guests, and ensure that they have information on how to contact any host for future needs. Explain promotions, programs, and any current giveaways to all guests. Explain the benefits and privileges of using a player’s card. Responsible for improving customer service, developing, implementing new promotions, maintaining, and cultivating relationships with VIP customers. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. May lead and direct the work of others. A wide degree of creativity and latitude is expected. Typically reports to a manager or head of a unit/department. Ability to approve credit and manage reinvestments on guests by applying complimentaries according to guidelines. Responsible for developing and increasing guest visits and play habits. Responsible for filing events based on play criteria. Responsible for acquiring new and inactive business. Approve credit.
Requirements
- Communicate effectively with Guests, Team Members and Management in both written and verbal form.
- Well organized and detail oriented.
- Available to work the hours necessary to complete functions and responsibilities.
- Must be able to obtain Gaming Registration.
- Must be professional and maintain confidentiality to surveillance operations and activities.
- Basic computer skills.
- Must be able to work quickly and accurately under high stress situations.
Nice To Haves
- Two (2) plus years experience preferred.
Responsibilities
- Greet guests, recognize frequent guests, and ensure that they have information on how to contact any host for future needs.
- Explain promotions, programs, and any current giveaways to all guests.
- Explain the benefits and privileges of using a player’s card.
- Improve customer service.
- Develop and implement new promotions.
- Maintain and cultivate relationships with VIP customers.
- Approve credit and manage reinvestments on guests by applying complimentaries according to guidelines.
- Develop and increase guest visits and play habits.
- File events based on play criteria.
- Acquire new and inactive business.
- Approve credit.
- Exercise general responsibilities necessary to minimize operation cost and maximize operational profits.
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What This Job Offers
Job Type
Full-time
Career Level
Executive
Education Level
No Education Listed
