Executive Producer, Brand Ops

Town.com, Inc. • San Francisco, CA

2d • $150,000 - $225,000 • Onsite

About The Position

Town is hiring its first Brand Operations hire to help its small, senior brand team take on more work without slowing down. The role will build and improve the way brand projects are requested, prioritized, managed, and delivered, while helping the creative team focus on producing strong work. The person will manage projects and creative partners, budgets, financial workflows, and operational systems, and will experiment with AI to improve creative operations. The role is based in San Francisco, with in-person work four days a week at Town’s Financial District office.

Requirements

• Extensive experience in creative operations, production, or brand/marketing operations; experience at a fast-growing company or creative agency is ideal.
• Experience building processes and systems from scratch and improving how teams work.
• Experience managing meaningful budgets across multiple projects and partners, including forecasting, expense tracking, invoices, and payments.
• Experience working with agencies, studios, freelancers, and production partners across creative work such as digital, video, campaigns, and physical production.
• Ability to balance competing priorities and work with senior stakeholders, make difficult decisions, communicate clearly, and align people.
• Good creative instincts and an understanding of how creative work is made and how to support creative teams.
• Resourcefulness, proactivity, ownership, and comfort with ambiguity.
• Enjoyment of close collaboration and willingness to work in person four days a week.

Nice To Haves

• Experience at a fast-growing company or creative agency.
• Excitement about AI and willingness to experiment, learn, and develop new ways for teams to work.

Responsibilities

• Create a straightforward process for teams to request creative work, provide briefs, and understand expectations and timelines.
• Work with creative leads and stakeholders to prioritize projects, manage competing requests, and make tradeoffs, escalating recommendations to leadership when appropriate.
• Plan and execute campaigns, launches, and ongoing creative projects, including writing briefs, coordinating kickoffs, managing timelines and dependencies, and delivering work.
• Build relationships with colleagues and creative partners; communicate updates, consolidate feedback, and facilitate decisions.
• Build and manage the brand budget across agencies, studios, media, production, and contractors; forecast spending, identify potential overruns, and inform investment decisions.
• Find, scope, and onboard agencies, studios, freelancers, and production partners; coordinate contracts, statements of work, and other agreements with Finance, Legal, and People.
• Manage invoices, approvals, purchase orders, and payments, and maintain accurate records of commitments and spending.
• Use Town and other AI tools to automate repetitive work, coordinate projects, and experiment with new approaches to creative operations.
• Provide visibility into current and upcoming work, spending, and blockers using tools including Linear, Slack, Notion, and Town; continually refine operating practices as the team grows.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed