Executive Operations Manager

Miami University Alumni Association•Oxford, AL

1d•$60,000 - $65,000•Hybrid

About The Position

Miami University’s Communications and Marketing department is seeking an Executive Operations Manager to provide operational and project management support to the Vice President. The role combines executive-level administrative functions with project leadership to ensure institutional initiatives are managed effectively and the Vice President is positioned for maximum impact. The position reports to the Senior Director of Strategic Operations and Resource Management, with dotted-line reporting to the Vice President and Chief Marketing and Communications Officer and the Director of Project Management. The role leads projects originating with the Vice President or supporting administrative initiatives; coordinates with marketing, storytelling, academic marketing, and enrollment marketing teams; and supports project documentation, processes, and tools. It also serves as the Vice President’s primary operations liaison, providing scheduling, meeting, travel, briefing, and follow-up support. Operational duties include supporting departmental budget management, leading the student worker program, assisting with human resource functions, and recommending workflow improvements. The position is approved for a hybrid arrangement requiring four days on campus and one day remote. Remote work arrangements may be modified or revoked by Miami University. The scheduled workweek is 40 hours. The salary range is $60,000 to $65,000, commensurate with the level of the position, education, and experience. Applicants must submit a resume and cover letter. A criminal background check is required.

Requirements

Bachelor’s degree.
At least three years of experience in operations or project management.
Obtain Certified Associate in Project Management (CAPM) certification within two years of employment; a Project Management Professional (PMP) certification held upon hire satisfies this requirement. Miami University will fund the coursework and exam.
Excellent oral and written communication skills, including the ability to communicate complex ideas clearly to varied audiences and across teams.
Strong organizational and project management skills, including managing complex tasks, setting priorities, meeting deadlines, and leading projects.
Ability to collaborate and contribute in a team environment while demonstrating initiative, independence, and sound judgment.
Strong attention to detail and accuracy.
Ability to manage and execute executive-level initiatives with minimal oversight.
Ability to handle sensitive issues with discretion and maintain strict confidentiality.
Strong analytical and operational problem-solving skills, including evaluating processes and recommending improvements.
Ability to interpret and apply administrative policies, organizational practices, and budgetary procedures.
Proficiency with project management tools such as Wrike, Asana, Monday, or TeamDynamix, and methodologies such as Agile or Waterfall.

Nice To Haves

Experience in higher education, nonprofit management, or mission-driven organizations.
Experience supporting senior executives, including managing high-volume workflows, confidential information, and shifting priorities.
Experience with financial tracking, budget development, or resource management.
Additional project management certifications.
Strong leadership and interpersonal skills for cross-team collaboration and stakeholder management.
Familiarity with higher-education organizational structures, decision-making processes, and institutional governance.
Experience developing or maintaining standard operating procedures or organizational process documentation.
Ability to analyze, interpret, and present operational or project-related data to leadership.
Skill in planning and executing large or high-visibility meetings, events, or executive engagements.
Ability to adapt quickly in a fast-paced environment and manage shifting priorities with composure.

Responsibilities

Develop comprehensive project plans for projects originating from the Vice President or supporting administrative initiatives, including objectives, timelines, resources, and budgets aligned with communications and marketing strategies.
Lead project execution by overseeing tasks, schedules, and milestones and ensuring timelines and quality standards are met.
Collaborate with marketing, storytelling, academic marketing, and enrollment marketing teams to integrate projects and support successful delivery.
Communicate project progress, risks, and solutions to stakeholders.
Maintain project plans, status reports, and post-project evaluation reports.
Serve as an expert user of the project management tool and processes, updating templates as needed.
Serve as the Vice President’s primary operations liaison by managing scheduling, preparing agendas, coordinating meeting logistics, arranging travel, and following up on action items.
Anticipate and manage the Vice President’s priorities, deadlines, and commitments.
Prepare reports, presentations, and briefing materials for the Vice President.
Review the project management approval queue daily or weekly with the Vice President to anticipate and meet deadlines.
Support the Senior Director of Strategic Operations and Resource Management with University Communications and Marketing budget management, including annual budget planning and monthly reconciliation.
Lead the University Communications and Marketing student worker program, including developing and implementing standard operating procedures, coordinating onboarding, supporting student worker managers, and serving as the primary liaison with student employment.
Assist the Senior Director of Strategic Operations and Resource Management with human resource functions as needed.
Identify opportunities to streamline workflows and recommend improvements to departmental efficiency and resource utilization.
Perform other duties as assigned.