Executive Operations Manager

Loop•Columbus, OH

9d•$85,000 - $105,000•Hybrid

About The Position

Loop is seeking an Executive Operations Manager to coordinate the CEO’s business rhythms and help shape the experience of employees and visitors at its Columbus collaboration space. The role covers executive operations, office management, and the company’s bi-weekly all-hands meeting. Loop uses a Blended Working Environment, and this position is expected to work from the Columbus, Ohio headquarters at least three days per week.

Requirements

At least 5 years of experience as an Executive Assistant to a CEO, President, or COO in a fast-paced environment, or comparable experience as an Executive Project Manager, Executive Communications Specialist, or similar role covering relevant areas.
Experience in a similarly paced professional setting.
Based in Columbus, Ohio, and willing to work at the Short North headquarters at least three days per week.
Strong written and verbal communication skills, with thorough and frequent communication across channels.
Exceptional organization and attention to detail, including the ability to manage checklists and anticipate challenges and dependencies.
Examples of building strong relationships with stakeholders across an organization.
Examples of proactively solving problems without waiting for direction.
High standards for quality of work.
Experience handling confidential and sensitive information appropriately.

Nice To Haves

Experience in a VC-backed or high-growth SaaS environment.

Responsibilities

Oversee the CEO’s operating system, including task management, meeting preparation, calendar management, and travel planning.
Provide the CEO with daily updates on priorities, actions, and preparation needs.
Prioritize the CEO’s calendar and commitments to optimize their time.
Manage email and LinkedIn communications on behalf of the CEO, matching their tone and communicating their message effectively.
Coordinate CEO travel, document plans and preferences, and provide proactive support during travel.
Provide limited personal assistant support.
Partner with senior leaders on administrative support for quarterly onsite sessions and Board of Directors meetings.
Manage Columbus office access, keys, parking passes, and the safety and security of employees and visitors.
Plan office cultural events that strengthen employee connections and celebrate company and individual accomplishments.
Coordinate logistics for more than 15 annual team onsite sessions, supporting productive work sessions for visiting remote employees.
Oversee lease and resource coordination for the London coworking office and anticipated additional coworking spaces.
Coordinate with nearby hotels to maintain discount programs, and manage food and beverage orders and reservations for events and gatherings.
Manage office and kitchen supply inventory and storage.
Partner with building management on maintenance and safety compliance.
Maintain office cleanliness and manage the external cleaning vendor relationship.
Organize and triage physical mail delivered to the office and off-site post office.
Own execution of the bi-weekly company all-hands meeting in alignment with the engagement strategy.
Work with presenters to confirm speaking time, readiness, and content; finalize and publish the agenda; and compile information for post-meeting consumption.
Develop ideas to enrich company culture through celebration, education, and engagement.