Executive Operations Manager

Loop•Columbus, OH

8d•Hybrid

About The Position

Loop is hiring an Executive Operations Manager to coordinate the CEO’s priority business rhythms and help shape the experience of employees working in or visiting its Columbus collaboration space. The role combines executive operations, office management, and company-wide meeting coordination. The position is based at Loop’s Columbus, Ohio headquarters in the Short North, with an expectation to work onsite at least three days per week in Loop’s blended working environment. The Executive Operations Manager will oversee the CEO’s operating system, including task and calendar management, meeting preparation, travel planning, and communications. The role also supports senior leaders with quarterly onsite sessions and Board of Directors meetings, while providing occasional personal-assistant support. Office responsibilities include managing access, supplies, safety, events, visiting-team logistics, coworking-office resources, vendor relationships, and physical mail. The role also owns execution of the bi-weekly company-wide meeting, coordinating presenters, agendas, post-meeting materials, and opportunities to strengthen employee engagement and culture.

Requirements

At least 5 years of experience as an Executive Assistant to a CEO, President, or COO in a fast-paced environment, or comparable experience in a directly relevant role such as Executive Project Manager or Executive Communications Specialist.
Experience in a similarly paced professional environment.
Based in Columbus, Ohio, and willing to work at the Short North headquarters at least 3 days per week.
Strong communication skills across channels, including email, phone, video, and chat.
Exceptional organization and attention to detail, including the ability to manage checklists and anticipate challenges and dependencies.
Ability to build strong relationships with stakeholders across the organization.
Demonstrated initiative and proactive problem-solving.
High standards for work quality.
Experience handling confidential and sensitive information with care.

Nice To Haves

Experience at a VC-backed or high-growth SaaS company.

Responsibilities

Oversee the CEO’s core operating system, including task management, meeting preparation, and calendar and travel planning.
Provide the CEO with daily updates on key priorities, required actions, and preparation needs.
Prioritize the CEO’s calendar and commitments to optimize their time.
Manage email and LinkedIn inbox communications on behalf of the CEO, matching their tone and communicating their message effectively.
Coordinate executive travel, document plans and preferences, and provide proactive support during travel.
Provide occasional personal-assistant support.
Partner with senior leaders to provide administrative support for quarterly onsite sessions and Board of Directors meetings.
Manage access to the Columbus office, including keys and parking passes, and help ensure employee and visitor safety and security.
Plan office cultural events that strengthen employee connections and celebrate company and individual accomplishments.
Coordinate scheduling and logistics for more than 15 annual team onsite sessions in Columbus.
Oversee lease and resource coordination for the London coworking office and anticipated additional coworking spaces.
Coordinate with nearby hotels to maintain discount programs and manage food and beverage orders and reservations for events and office gatherings.
Manage office and kitchen supplies, including storage and inventory.
Partner with building management on maintenance and safety compliance.
Maintain office cleanliness and manage the external cleaning vendor relationship.
Organize and triage physical mail delivered to the office and off-site post office.
Own execution of the bi-weekly full-company meeting, including coordinating with presenters on timing, readiness, and content; finalizing and publishing the agenda; compiling post-meeting information; and developing ideas to promote celebration, education, and engagement.