Associate Executive Operations Manager

The Mutual Group•Iowa - TMG Home Office, IA
•$75,000 - $85,000•Onsite

About The Position

The Associate Executive Operations Manager is a key operational partner and designated backup to the Executive Operations Manager. The role provides advanced executive support, Board and governance coordination, and oversight of assigned Executive Office initiatives. It requires independent judgment, discretion in handling highly confidential matters, and a focus on maintaining continuity and effectiveness across Executive Office operations. This is an on-site position at The Mutual Group (TMG) home office in West Des Moines, Iowa. Employees are required to work in the office during their regularly scheduled work hours. The role supports two to three senior executives and assists with Board and committee operations, including meeting logistics, schedules, materials, records, and follow-up. During the Executive Operations Manager’s absences, the Associate Executive Operations Manager assumes delegated operational leadership and decision-making authority for the Executive Support Team and designated Executive Office functions. The position also leads or coordinates assigned executive and organizational projects and contributes to improving Executive Office processes and standards.

Requirements

  • At least 7 years of progressive executive support, executive operations, legal support, governance, or related professional experience.
  • Demonstrated experience directly supporting senior executives.
  • Experience coordinating projects involving multiple stakeholders, deadlines, and deliverables.
  • Exceptional organizational skills and attention to detail, with the ability to manage multiple high-priority responsibilities simultaneously.
  • Strong written and verbal communication skills, including the ability to prepare polished executive-level materials.
  • Ability to work independently, anticipate needs, exercise sound judgment, and make decisions with limited direction.
  • High degree of discretion, professionalism, and emotional intelligence, and comfort handling highly confidential information.
  • Advanced proficiency with Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, and Teams.

Nice To Haves

  • Prior experience supporting a CEO, President, C-suite executive, or similar senior leader.
  • Experience supporting a Board of Directors, Board committees, corporate governance activities, or executive leadership meetings.
  • Paralegal experience, legal administrative experience, or familiarity with corporate governance and legal documentation.

Responsibilities

  • Coordinate Board of Directors and committee meeting logistics, schedules, materials, communications, and related activities.
  • Partner with executives, Legal, and other stakeholders to gather, organize, review, and distribute Board and governance materials.
  • Maintain Board calendars, meeting schedules, governance records, resolutions, approvals, and other documentation.
  • Prepare and organize Board books, presentations, agendas, minutes, and supporting materials.
  • Track Board-related action items, deadlines, approvals, and follow-up activities.
  • Handle confidential Board, executive, legal, and organizational information with discretion and maintain organized governance and executive records.
  • Provide high-level support to two to three senior executives, including complex calendar management, travel coordination, meeting preparation, expense management, and executive logistics.
  • Manage executive priorities by anticipating needs, resolving scheduling conflicts, protecting executive time, and preparing leaders for commitments.
  • Prepare agendas, briefing materials, presentations, pre-reads, talking points, and other executive meeting materials.
  • Track decisions, commitments, deadlines, and follow-up items and proactively drive completion.
  • Serve as a trusted point of contact for internal and external stakeholders on executive matters.
  • Understand organizational priorities and executive responsibilities to prioritize requests and anticipate needs.
  • Serve as designated backup to the Executive Operations Manager, assuming operational leadership and decision-making authority for the Executive Support Team and designated Executive Office functions during planned and unplanned absences.
  • Use delegated authority to establish priorities, assign responsibilities, manage workloads, and make operational decisions to ensure continuity.
  • Serve as a resource and informal mentor to Executive Assistants and support improvements to Executive Office standards, processes, and team operations.
  • Independently resolve operational challenges, competing priorities, and time-sensitive matters using sound judgment and established guidelines.
  • Serve as the primary point of contact for executive support operations during the Executive Operations Manager’s absence and represent the function in leadership discussions as appropriate.
  • Maintain knowledge of the Executive Operations Manager’s responsibilities, organizational priorities, and team operations to support continuity and readiness for expanded leadership responsibilities.
  • Lead or coordinate assigned executive and organizational projects from planning through completion.
  • Develop project plans, timelines, meeting cadences, action-item trackers, and status updates for assigned initiatives.
  • Coordinate across departments to gather information, resolve dependencies, and maintain progress against deadlines.
  • Identify operational gaps, inefficiencies, and opportunities to improve executive support processes.
  • Support the development and documentation of Executive Office procedures, standards, and workflows.
  • Take ownership of defined initiatives requiring confidentiality, organization, and cross-functional coordination.

Benefits

  • Competitive base salary plus incentive plans for eligible team members.
  • 401(k) retirement plan with company match of up to 6% of eligible salary.
  • Free basic life and AD&D insurance, long-term disability insurance, and short-term disability insurance.
  • Medical, dental, and vision plans.
  • Wellness incentives.
  • Generous time off program, including personal, holiday, and volunteer paid time off.
  • Flexible work schedules and hybrid/remote options for eligible positions.
  • Educational assistance.
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