Executive Operations Manager

Anchor Home•Timonium, MD
•$70,000 - $80,000•Onsite

About The Position

Anchor Home is seeking a highly organized, proactive, and results-driven Executive Operations Manager to serve as a key administrative and operational partner to the Chief Executive Officer (CEO). The role provides project, administrative, financial, and organizational support to the CEO across a variety of priorities. The Executive Operations Manager moves between executive support, problem-solving, financial coordination, and project management, and takes ownership of day-to-day operations and follow-through with staff and vendors. The position requires persistence, strong organization, the ability to close out outstanding tasks, and the judgment to hold others accountable in a firm but tactful manner. The individual must demonstrate sound judgment, exceptional organizational skills, discretion, and good work ethics. This position is fully on-site in Timonium, Maryland, Monday through Friday, from 9:00 AM to 5:30 PM. It is temp-to-perm, with a salary range of $70,000–$80,000.

Requirements

  • Bachelor’s degree required.
  • Minimum 5 years of experience in administrative support, executive support, business operations, or a related role.
  • Diligent and solutions-oriented.
  • Strong organizational and time-management skills.
  • Strong problem-solving skills and ability to work independently.
  • Strong attention to detail and comfort working with numbers and financial information.
  • Adaptable and comfortable managing changing priorities.
  • Professional judgment and discretion when handling confidential information.

Responsibilities

  • Lead administrative and special projects assigned by the CEO.
  • Deliver initiatives across departments and with external service providers.
  • Maintain project trackers and provide regular updates on progress, outstanding items, potential obstacles, and blockers.
  • Promptly flag overdue or at-risk items to leadership and hold colleagues accountable and on task through completion.
  • Research vendors, coordinate proposals, and support implementation of approved solutions.
  • Coordinate financial activities with the company bookkeeper, external CPA firm, and external auditors.
  • Organize invoices, receipts, expense reports, and supporting financial documentation.
  • Assist with budgeting, budget tracking, expense monitoring, financial reporting, and monthly accounting closeout activities.
  • Follow up on outstanding financial items and help ensure records are accurate, organized, and submitted on time.
  • Coordinate program quality activities, including internal audits, documentation reviews, and compliance tracking.
  • Monitor completion of required program documentation and follow up with program leadership regarding outstanding items.
  • Assist the compliance manager with preparation for DDA reviews, QIO surveys, and other regulatory or quality assurance reviews.
  • Work with program leadership to maintain audit readiness and identify opportunities to improve administrative processes and documentation practices.
  • Provide direct administrative support to the CEO, including meeting coordination, correspondence, preparation of reports and presentations, and calendar management.
  • Manage paperwork and documentation needed to support daily operations and organizational requirements.
  • Handle confidential business, personnel, and financial information with discretion and professionalism.
  • Support communication between the CEO and team members as needed.
  • Perform other duties and special projects as assigned by the CEO.
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